Question 43 of 50 Which technique can you use to confirm you understand a customer's needs? ☐ verify and clarify ask and retain paraphrase and resolve check and repeat Previo
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- QUESTION 4 Describe the steps in developing a questionnaire.QUESTION 3 Maslow's hierarchy of needs includes physiological needs at the bottom-most level of the pyramid and self-actualization at the top-most level. The three levels in between are O material goods, safety, and love O community, family, and self O health, wealth, and happiness O safety, love, and esteem OveSanjeevini is a 100 bed hospital established 10 years ago and is performing well. Now the hospital is facing trouble in sourcing inpatients due to various reasons, one of them being improper inpatient nursing care. So the hospital management plans to intervene to improve the inpatient Care Experience. QUESTION: Develop a questionnaire to study the patient satisfaction in the hospita
- Oliver owns a chain of retail stores and is discussing store performance and sales with one of his managers, Madeline. They are worried about the sales of several categories in a few of the stores. Despite packing the aisles where those categories are with stock and specials, they're not really responding. Which law of shopping can best explain this shopping behaviour? O a. The eighth empirical law - shoppers have been trained to buy on special O b. The second empirical law - mental and physical availability Oc. The ninth empirical law-space O d. The seventh empirical law - colours and symbolsQ1/ Talk in details about functions of MIS of Attendance management in school32. Semi-Structured interviews: use questionnaire based on a predetermined and ‘standardized’ or identical set of questions and we refer to them as interviewer administered questionnairesSelect one:TrueFalse
- 52) Which of the following is not an internal business process metric in healthcare? a) Employee growth b) Average length of stay Readmission rates c) Readmission rates d) Adverse eventsSurvey questionnaire of this study An Examination of Health Effects Due to Use of GadgetsReflective Paper 1 Mulling over M & M In the 1930s Spanish Civil War, Forrest Mars saw soldiers eating chocolate pelletswith a hard shell to carry these chocolates easily without the risk of melting. This gavehim an idea, and the M&M’s Plain Chocolate Candies were introduced in the USAmarket in 1941.The product was a hit with the American soldiers and U.S. Army became its first bigcustomer as it gave the soldiers an option to carry chocolate in tropical climates withoutmelting. In 1949, the brand introduced the tagline “Melt in your mouth, not in yourhand,” and this led to a considerable increase in its sales because it delivered on asolid insight, especially from parents who did not like to see their children making amess when eating chocolate. M&M’s are button-shaped chocolate-filled candies withhard shells surrounding a filling which varies depending upon the type of M&M’s. Theproduct is available in various colors – red, yellow, orange, brown, green, and…
- Question 12 kan Match the following terms with their descriptions: I. X-axis II. Y-axis III. Z-axis IV. Single-series chart V. Multi-series data chart A. A chart displaying two or more sets of data B. A chart displaying only one set of data C. Usually contains category information D. Plots the depth of a chart E. Usually contains the values or amount Full explain this question and text typing work only We should answer our question within 2 hours takes more time then we will reduce Rating Dont ignore this line10:27 Bb M QUESTION 2 Consider a one-item survey as follows: Using a scale of 1 – 5 in which 1 = Not as well as I hoped, 2 = Pretty well, 3 = Well, 4 = Very well, and 5 = Crushing it, please indicate how well you are doing so far in your MBA 503 course. 1[] 2[] What type of data does this survey generate? Choose all that apply. 3[] 4[] 5[ ] O Continuous O Ratio Time series O Exponential O Binomial O Interval O Biased O Intersection Union O Hypergeometric O Ordinal O None of the above QUESTION 3 If you have a data set of n items, the data are continuous variables, the data set is unimodal, and the data set is too skewed to use the normal distribution, which probability distribution should you use to calculate probabilities? O Discrete uniform distribution Binomial distribution O Poisson distribution Hypergeometric distribution O Geometric distribution O Uniform continuous distribution O Standard normal distribution O Exponential distribution O Triangular distribution O None of the above…Part 1 Now that you have read the information related to satisfaction surveys, you are aware of how essential a well developed customer satisfaction survey can prove in obtaining customer feedback. Use your new knowledge and life experience to identify a setting that you would be interested in developing a customer satisfaction survey for i.e., Nursing Home, Hospital, Managed Care, PACE Program, Ambulatory Care Facility or Physician's office tat . Draft a 10 question survey that could be utilized to obtain consumer, patient, resident member feedback at any of the settings. Part 2 Develop hypothetical survey results and develop a plan of action for improvement based on the response to each survey question for example: Do you believe that all Reception staff were courteous? Score = 60% Follow-up- Survey results will be reviewed with office staff. An in-service related to the importance of providing optimum customer service will be provided to all office staff. There feedback will be…