QUESTION 4 External failure quality costs occur when customers discover a defect. Which of the following is NOT associated with external failures? Warranty costs Service calls Line shutdown fees Training and certifying suppliers Product liability recalls
QUESTION 4 External failure quality costs occur when customers discover a defect. Which of the following is NOT associated with external failures? Warranty costs Service calls Line shutdown fees Training and certifying suppliers Product liability recalls
Elements Of Electromagnetics
7th Edition
ISBN:9780190698614
Author:Sadiku, Matthew N. O.
Publisher:Sadiku, Matthew N. O.
ChapterMA: Math Assessment
Section: Chapter Questions
Problem 1.1MA
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Transcribed Image Text:**Question 4**
External failure quality costs occur when customers discover a defect. Which of the following is NOT associated with external failures?
- ○ Warranty costs
- ○ Service calls
- ○ Line shutdown fees
- ● Training and certifying suppliers
- ○ Product liability recalls
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