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Question 2 What did the General Electric Task Force study of consumer perceptions of the quality of various GE product lines find? Product lines that emphasized satisfying customer expectations did not receive praise from customers Production lines that tied quality objectives to manufacturing flow had great reputations The best product lines had formal quality control systems in place for all business functions and not just for measuring manufacturing Quality was not synonymous with tight tolerance and conformance to specifications

Question 2 What did the General Electric Task Force study of consumer perceptions of the quality of various GE product lines find? Product lines that emphasized satisfying customer expectations did not receive praise from customers Production lines that tied quality objectives to manufacturing flow had great reputations The best product lines had formal quality control systems in place for all business functions and not just for measuring manufacturing Quality was not synonymous with tight tolerance and conformance to specifications

Practical Management Science
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Question 2 What did the General Electric Task Force study of consumer perceptions of the quality of various GE product lines find? Product lines that emphasized satisfying customer expectations did not receive praise from customers Production lines that tied quality objectives to manufacturing flow had great reputations The best product lines had formal quality control systems in place for all business functions and not just for measuring manufacturing Quality was not synonymous with tight tolerance and conformance to specifications
Transcribed Image Text:Question 2 What did the General Electric Task Force study of consumer perceptions of the quality of various GE product lines find? Product lines that emphasized satisfying customer expectations did not receive praise from customers Production lines that tied quality objectives to manufacturing flow had great reputations The best product lines had formal quality control systems in place for all business functions and not just for measuring manufacturing Quality was not synonymous with tight tolerance and conformance to specifications
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