Quality Management is defined as coordinated activities to direct and control an organisation with regard to quality. It is also a useful management control tool in achieving the acceptable standard and work productivity in construction management. Based on the definition, explain TWO (2) of the Total Quality Management (TQM) principles that benefits the construction organization in Malaysia.

Structural Analysis
6th Edition
ISBN:9781337630931
Author:KASSIMALI, Aslam.
Publisher:KASSIMALI, Aslam.
Chapter2: Loads On Structures
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(a) Quality Management is defined as coordinated activities to direct and control an
organisation with regard to quality. It is also a useful management control tool in
achieving the acceptable standard and work productivity in construction management.
Based on the definition, explain Two (2) of the Total Quality Management
(TQM) principles that benefits the construction organization in Malaysia.
Transcribed Image Text:(a) Quality Management is defined as coordinated activities to direct and control an organisation with regard to quality. It is also a useful management control tool in achieving the acceptable standard and work productivity in construction management. Based on the definition, explain Two (2) of the Total Quality Management (TQM) principles that benefits the construction organization in Malaysia.
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