Quality engineering questionPlease read the pages and make a short and clear summary of them with your own words please. Mention only the necessary important partsAlso, you will put your comments and ideas about the topic brieflyIt is what you understand You must prepare neat the summaryThank you Basking in their prosperity, U.S. manufacturers were slowto catch on that the game had changed from mass produc-their productivity by making tleaders to help level the playing field among nations bycorrecting the inhibitors explained in this section. Theseinhibitors fall into the following categories: business- andgovernment-related factors, family-related factors, and ed-ucation-related factors.individual worker more ef-tion with acceptable levels of waste to quality production ficient. Most new entrants into the workforce during the 1970sand 1980s were people who had not worked previously, primar-ily women. This influx of new workers helped the United Statesmaintain its traditionally high level of productivity. However,by the 1990s, the gains that could be made by increasing thenumber of people in the workforce had been made.with things done right the first time every time to providesuperior value for customers. The old game was best cost.had become best cost and best quality.Whenhew gameforeigncompanies-through a combination of better train-ing, better technology, and better management-began tocat away at markets, U.S. companies, mistakenly seeing costBusiness- and Government-Related FactorsFrom 2010 to the foreseeable future, the number ofThose U.S. companies trying to compete in the global mar-ketplace are rowing upstream while dragging an anchor.Actually, they drag three anchors. This was pointed outmany years ago by W. Edwards Deming when he first setforth his Seven Deadly Discases. His second, sixth, and sev-enth deadly diseases are as follows:rather than quality as the issue, began sending work offshore people in the prime working-years age groups in the Unitedto hold down labor costs. By the time U.S. companies learned States will be on the decline.' As the size of the workforcequality and value were key to success in the global mar-ketplace,major inroads into global markets previously dominated byU.S. manufacturersconsumer electronics). In a relatively short period of time,the United States went from the world's leading lender andexporter to the world's biggest debtor, with a huge balance-of-trade deficit. By 1980, the United States was consumingcontinues the downward trend that began in the early1990s, the only way to improve productivity will be to dowhat other industrialized countries have done-concentrateon improving the efficiency of individual workers, In otherwords, businesses in the United States will need to morethatJaрan,Germany, Taiwan, and Korea had mades (e.g., steel, automobiles, computers, andgetwork out of fewer workers. As some businesses have alreadylearned, the best way to do this is to adopt the total quality- Emphasis on short-term profits fed by fear of unfriendlytakeover attempts and pressure from lenders orshareholdersphilosophy.. Excessive medical costs. Excessive costs of liability inflated by lawyers working oncontingency feesFigure 2.2 contains several vignettes relating to the qualityof life in the United States. This figure presents either a bleakpicture of bad times to come or an unprecedented nationalchallenge. To meet the challenge, companies in the UnitedStates will have to produce world-class value, which will re-quire a commitment to superior quality, cost, and service.more than it produced and the trend continues to this day.Impact of Competitiveness on Quality of LifeEach of these diseases adds cost to a company's productswithout adding value. Nothing could be worse when viewedfrom the perspective of competitiveness. A company mightequal all competitors point for point on all quality and pro-ductivity criteria and still lose in the marketplace becauseit is a victim of deadly discases that drive up the cost of itsproduct.Excessive medical costs and litigation, primarily re-lated to workers' compensation, have also slanted the play-ing field in favor of foreign competitors. The annual cost ofworkers' compensation to U.S. businesses is almost $30 bil-lion. This is a non-value-added cost that increases the pricethese businesses must charge for their products. Litigationand the associated legal costs have made tort reform an issuein the U.S. Congress and in the legislatures of most states.However, intense lobbying by trial lawyers has prevented anyA nation's ability to compete in the global marketplace hasa direct bearing on the quality of life of its citizens. Becausethe ability to compete translates into the ability to do a betterjob of producing quality goods, it is critical that nations and FACTORS INHIBITINGindividual organizations within them focus their policies, COMPETITIVENESSsystems, and resources in a coordinated way on continuallyimproving both quality andThe United States began the first decade of the new cen-Improving competitiveness on a national scale is no simplematter. Much can be done at the level of the individual com-competitiveness.on the precipice of a growing gap between the pany, where the total quality approach can be applied tohave-nots. While Canada, France, Germany, great advantage, but competitiveness on a national scale re-poisedhaves andItaly, Japan, Sweden, and Great Britain have taken steps to quires more than just total quality. Students of quality man-link economics, education, and labor market policy in ways agement must understand this point. Failure to understandthat promotebating the need for an industrial policy and struggling to re-verse the decline of its public schools.During the 1980s, the United States improved productiv-turycompetitiveness,the United States is still de- the limits of total quality has caused some business leaders toexpect too much too soon. This, as a result, has turned theminto detractors.COMPETITIVENESSAND THE U.S. ECONOMYsignificant tort reform.Overcoming these business-related inhibitors will re-quire business and government to work together in a posi-tive, constructive partnership to enact policies that willThis section describes factors that can inhibit competi-The United States came out of World War II as the only major Hy by putting more people to work. Other countries improved tiveness but are beyond the scope of total quality They areindustrialized nation with its manufacturing sector completelyintact. A well-oiled manufacturing sector and the availability ofabundant raw materials helped the United States become theworld leader in the production and export of durableThis resulted in a period of unparalleled prosperity and one ofthe highest standards of living ever experienced by any country.While the United States was enjoying its position asthe world's preeminent economic superpower, the otherindustrialized nations of the world, particularly Japan andGermany, were busy rebuilding their manufacturing sectors.As Japanese and German manufacturers rebuilt, two thingsbecame apparent to them:socioeconomic and sociopolitical in nature and are indig-enous to the United States. In the age of global competi-tion, managers should apply the principles of total qualityto help make their individual organizations more competi-tive. Simultaneously, they should work through the politi-cal and social systems as private citizens and communityreduce these non-value-added costs to a minimum. To ac-QUALITY TIPcomplish this goal, the United States will have to under-take major restructuring of its financial, legal, and medicalgoods.The United States and the Global Marketplacesystems.Companies in the United States have had to learn the hard waythat the key to winning in the global marketplace is consistentlyproviding superior value for customers. Superior value consistsof superior quality, cost, and service. By the time this realiza-tion set in, the U.S. companies in such sectors as automobiles• Many of the higher paying manufacturing jobs are being exported to foreigncountries.• The number of people having to work at more than one job to maintain theirquality of life has increased continually since the 1960s.• The most financially rewarding work years have historicaily been those betweenages 40 and 50. In the 1950s, people in this age bracket experienced a 36%increase in real income. By 2008, their counterparts had experienced a decline inreal income and the trend continues.and consumer electronics had lost substantial market share totheir competitors in Japan, Korea, and such emerging industrialnations as China and indonesia. The companies, regardless oftheir country of origin, that will survive and thrive in the globalmarketplace are those that can (1) achieve consistent peakperformance from people, processes, suppliers, managernentsystems,liver superior value and (2) continually improve what passes forpeak performance.1. To succeed, they would have to compete globally.d llthat canability• The gap between the haves and have-nots is growing2. To compete globally, they would have to produce goodsof world-class quality, which meant producing bettergoods but at reasonable, competitive prices.FIGURE 2.2 Quality of Life Issues in the United States.

Competitiveness can be defined as the quality of being better than others. It is a desire of an…

Quality engineering question Please read the pages and make a short and clear summary of them with your own words please. Mention only the necessary important parts Also, you will put your comments and ideas about the topic briefly It is what you understand You must prepare neat the summary

Quality engineering question Please read the pages and make a short and clear summary of them with your own words please. Mention only the necessary important parts Also, you will put your comments and ideas about the topic briefly It is what you understand You must prepare neat the summary

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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