Problem 11-5 (Algo) Next week, Super Discount Airlines has a flight from New York to Los Angeles that will be booked to capacity. The airline knows from history that an average of 20 customers (with a standard deviation of 10) cancel their reservation or do not show for the flight. Revenue from a ticket on the flight is $100. If the flight is overbooked, the airline has a policy of getting the customer on the next available flight and giving the person a free round-trip ticket on a future flight. The cost of this free round-trip ticket averages $210. Super Discount considers the cost of flying the plane from New York to Los Angeles a sunk cost. By how many seats should Super Discount overbook the flight? Note: Use Excel's NORM.S.INV() function to find the z value. Round z value to 2 decimal places. Round your answer to the nearest whole number. Overbook by 16

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Chapter15: Managing Short-term Assets
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Problem 11-5 (Algo)
Next week, Super Discount Airlines has a flight from New York to Los Angeles that will be booked to capacity. The airline knows from
history that an average of 20 customers (with a standard deviation of 10) cancel their reservation or do not show for the flight. Revenue
from a ticket on the flight is $100. If the flight is overbooked, the airline has a policy of getting the customer on the next available flight
and giving the person a free round-trip ticket on a future flight. The cost of this free round-trip ticket averages $210. Super Discount
considers the cost of flying the plane from New York to Los Angeles a sunk cost.
By how many seats should Super Discount overbook the flight?
Note: Use Excel's NORM.S.INV() function to find the z value. Round z value to 2 decimal places. Round your answer to the nearest
whole number.
Overbook by
16
Transcribed Image Text:Problem 11-5 (Algo) Next week, Super Discount Airlines has a flight from New York to Los Angeles that will be booked to capacity. The airline knows from history that an average of 20 customers (with a standard deviation of 10) cancel their reservation or do not show for the flight. Revenue from a ticket on the flight is $100. If the flight is overbooked, the airline has a policy of getting the customer on the next available flight and giving the person a free round-trip ticket on a future flight. The cost of this free round-trip ticket averages $210. Super Discount considers the cost of flying the plane from New York to Los Angeles a sunk cost. By how many seats should Super Discount overbook the flight? Note: Use Excel's NORM.S.INV() function to find the z value. Round z value to 2 decimal places. Round your answer to the nearest whole number. Overbook by 16
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