Original Source Material Suppose you study a group of successful companies and you find that they emphasize customer focus, or quality improvement, or empowerment; how do you know that you haven't merely discovered the management practice equivalent of having buildings? How do you know that you've discovered something that distinguishes the successful companies from other companies? You don't know. You can't know--not unless you have a control set, a comparison group. References: Collins, J. C., & Porras, J. I. (2002). Built to last: Successful habits of visionary companies. New York, NY: Harper Paperbacks. Student Version It's clear that, in the end, they wanted to ensure that they had "discovered something that distinguishes the successful companies from other companies" rather than identifying attributes that all the successful companies studied share (e.g., an emphasis on customer focus, or quality improvement, or empowerment) (p. 14).
Original Source Material Suppose you study a group of successful companies and you find that they emphasize customer focus, or quality improvement, or empowerment; how do you know that you haven't merely discovered the management practice equivalent of having buildings? How do you know that you've discovered something that distinguishes the successful companies from other companies? You don't know. You can't know--not unless you have a control set, a comparison group. References: Collins, J. C., & Porras, J. I. (2002). Built to last: Successful habits of visionary companies. New York, NY: Harper Paperbacks. Student Version It's clear that, in the end, they wanted to ensure that they had "discovered something that distinguishes the successful companies from other companies" rather than identifying attributes that all the successful companies studied share (e.g., an emphasis on customer focus, or quality improvement, or empowerment) (p. 14).
Ciccarelli: Psychology_5 (5th Edition)
5th Edition
ISBN:9780134477961
Author:Saundra K. Ciccarelli, J. Noland White
Publisher:Saundra K. Ciccarelli, J. Noland White
Chapter1: The Science Of Psychology
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