**Educational Resource Transcription****Question 11.36:**Dripolator purchases raw coffee beans and then roasts, packages, and sells them. The company is focusing on freshness and quality, as well as on expanding its markets. Which measure would be most appropriate for Dripolator to use when focusing on the customer perspective of the balanced scorecard?**Options:**A. Annual percent increase in contribution marginB. Increase in customers in the southeast regionC. Number of employees being trained in grading coffee beansD. Number of packaging defects

The correct answer is d) Number of packaging defects .

or Dripolator to use when focusing on the customer pe percent increase in contribution margin e in customers in the southeast region of employees being trained in grading coffee beans of packaging defects

or Dripolator to use when focusing on the customer pe percent increase in contribution margin e in customers in the southeast region of employees being trained in grading coffee beans of packaging defects

FINANCIAL ACCOUNTING

10th Edition

ISBN:9781259964947

Author:Libby

Publisher:Libby

Chapter1: Financial Statements And Business Decisions

Section: Chapter Questions

Problem 1Q

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