OPTION C: A University President has encouraged members of their university to get involved in the community and transfer the fruits of their scholarship from the so-called 'ivory tower' to the messy world. In response, a consortium of professors with diverse talents and expertise proposed a project that would develop a novel concept for an eclec- tic restaurant in a culturally diverse modern city. The team of neuroscientists, psychologists, chemists, engineers, anthropologists, historians, and sociologists have joined with faculty from the business school to develop a restaurant concept they call Objective Structured Taste Enterprises (OSTES). A menu has been developed for the OSTES drawing on ancient and modern recipes from many different cultures, and applying contemporary science from molecular gastronomy, food science, and the physiology of taste. To evaluate the success of the project, the consortium wanted to develop an indicator that would capture more than just financial success. They developed a new index that they call the $uccess Index ($CI) that incorporates information about sales along with patterns of selection from the menu, staff morale, customer ratings of the dishes, and number of return customers. The $CI was evaluated and found to be a reliable and valid indicator of performance based on these priorities. A year ago, they opened 5 OSTE locations in different parts of the city, and now they are launching a task force to gauge the success of the project so far. You have agreed to lead this task force, and your first meeting with the group is next week. You have been provided with the Quarterly $CI scores for each location (see below), and asked to set an agenda for the discussion. Considering the project's goals and the $CI data, what 3 questions will you prioritize for discussion at the first meeting?
OPTION C: A University President has encouraged members of their university to get involved in the community and transfer the fruits of their scholarship from the so-called 'ivory tower' to the messy world. In response, a consortium of professors with diverse talents and expertise proposed a project that would develop a novel concept for an eclec- tic restaurant in a culturally diverse modern city. The team of neuroscientists, psychologists, chemists, engineers, anthropologists, historians, and sociologists have joined with faculty from the business school to develop a restaurant concept they call Objective Structured Taste Enterprises (OSTES). A menu has been developed for the OSTES drawing on ancient and modern recipes from many different cultures, and applying contemporary science from molecular gastronomy, food science, and the physiology of taste. To evaluate the success of the project, the consortium wanted to develop an indicator that would capture more than just financial success. They developed a new index that they call the $uccess Index ($CI) that incorporates information about sales along with patterns of selection from the menu, staff morale, customer ratings of the dishes, and number of return customers. The $CI was evaluated and found to be a reliable and valid indicator of performance based on these priorities. A year ago, they opened 5 OSTE locations in different parts of the city, and now they are launching a task force to gauge the success of the project so far. You have agreed to lead this task force, and your first meeting with the group is next week. You have been provided with the Quarterly $CI scores for each location (see below), and asked to set an agenda for the discussion. Considering the project's goals and the $CI data, what 3 questions will you prioritize for discussion at the first meeting?
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Transcribed Image Text:OPTION C: A University President has encouraged members of their university to get involved in the community and transfer the fruits of their scholarship from the so-called
'ivory tower' to the messy world. In response, a consortium of professors with diverse talents and expertise proposed a project that would develop a novel concept for an eclec-
tic restaurant in a culturally diverse modern city. The team of neuroscientists, psychologists, chemists, engineers, anthropologists, historians, and sociologists have joined with
faculty from the business school to develop a restaurant concept they call Objective Structured Taste Enterprises (OSTES). A menu has been developed for the OSTEs drawing
on ancient and modern recipes from many different cultures, and applying contemporary science from molecular gastronomy, food science, and the physiology of taste.
To evaluate the success of the project, the consortium wanted to develop an indicator that would capture more than just financial success. They developed a new index that they
call the $uccess Index ($CI) that incorporates information about sales along with patterns of selection from the menu, staff morale, customer ratings of the dishes, and number
of return customers. The $CI was evaluated and found to be a reliable and valid indicator of performance based on these priorities.
A year ago, they opened 5 OSTE locations in different parts of the city, and now they are launching a task force to gauge the success of the project so far. You have agreed to
lead this task force, and your first meeting with the group is next week. You have been provided with the Quarterly $CI scores for each location (see below), and asked to set an
agenda for the discussion. Considering the project's goals and the $CI data, what 3 questions will you prioritize for discussion at the first meeting?
OSTE Location
Name
Adeyemi's
Huynh’s
Jones's
Khouri's
Silva's
1st Quarter
150
130
150
100
130
$uccess Index ($CI) Score
2nd Quarter 3rd Quarter
135
140
100
130
100
120
150
40
145
65
4th Quarter
110
150
29
150
90
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