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- What form of company has the main goal of meeting a specific need in the community?Discuss the role of customer service and support in maximizing Customer Lifetime Value.Name and briefly explain the top five factors that have contributed to the expansion of business-to-consumer (B2C) online commerce.
- Create an informative comparison chart page using the terms : Financial accounting system, Termination policies, Legal principlesCustomer Discovery Watch this video How to get your first 10 customers? https://youtu.be/WAXLTG9n7Kw Your first 10 customers are actual people or organizations whom you think will use your product or service. This step is crucial because if you cannot identify real people or organizations who will serve as your first 10 target customers, this means that you don’t understand your customer segments.Give an example of needs of customers
- How does information collected through online forms differ from site transaction logs? Which potentially provides a more complete consumer profile?Internet consumers have access to two distinct categories of services. Describe the distinguishing characteristics that set apart each of these services.Customer relationship management (CRM) is a technology for managing all company's relationships and interactions with customers and potential customers. Explain any FIVE (5) elements of CRM implementation
- Gift Co offers gifting services to individual customers. state the appropriate business model that should be adopted and further discuss the positive aspects of such model.How good a job does your organization do in creating value for your customers based on the marketing mix, service providers and the e-marketing mix? Explain how these areas can be improved? What role should internal marketing and the employee value proposition play in this process? How can your company co-create value with customers?Consumers are now able to access two distinct varieties of internet services as a direct consequence of the proliferation of online applications. What characteristics set one of these services apart from the rest and make it more noticeable than the others?