One of Avondale Industries’ global locations (located just outside of London, England) is part of the aircraft wheel and brake production and repair division and focuses on brake repair for aircraft at the nearby Heathrow Airport. The site competes with three other companies in the area to provide brake repair service. Improvements in brake design on several aircraft that the site has service contracts with has necessitated the installation of new equipment to aid the company in responding more quickly and efficiently to service demands. Avondale’s training and development office has been asked to arrange for employee training on the new equipment within one week. What is the most important reason for the employees to be trained quickly to operate the new equipment?     Employees’ skills need to be constantly upgraded for the company to maintain its ability to respond quickly to customer demand.   Employees need to be aware that their jobs could be in jeopardy if they don’t learn to operate the new equipment.   Employees should be quickly trained to operate the new equipment so the transition will go smoothly and make their jobs easier.   Employees need to be more aware of new product technologies and the benefits the company will gain from utilization of the new technologies.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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One of Avondale Industries’ global locations (located just outside of London, England) is part of the aircraft wheel and brake production and repair division and focuses on brake repair for aircraft at the nearby Heathrow Airport. The site competes with three other companies in the area to provide brake repair service. Improvements in brake design on several aircraft that the site has service contracts with has necessitated the installation of new equipment to aid the company in responding more quickly and efficiently to service demands. Avondale’s training and development office has been asked to arrange for employee training on the new equipment within one week. What is the most important reason for the employees to be trained quickly to operate the new equipment?

 
  •  
    Employees’ skills need to be constantly upgraded for the company to maintain its ability to respond quickly to customer demand.
  •  
    Employees need to be aware that their jobs could be in jeopardy if they don’t learn to operate the new equipment.
  •  
    Employees should be quickly trained to operate the new equipment so the transition will go smoothly and make their jobs easier.
  •  
    Employees need to be more aware of new product technologies and the benefits the company will gain from utilization of the new technologies.
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