One field representative services five customers for a computer manufacturer. Customers requestassistance at an average (Poisson-distributed) rate of once every four working days. The field representative can handle an average (Poisson-distributed) of one call per day. Determine:a. The expected number of customers waitingb. The average length of time customers must wait from the initial request for service until theservice has been completedc. The percentage of time the service rep will be idled. By how much your answer to part a would be reduced if a second field rep were added

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Inventory Management

The supply chain is crucial to a firm's operations as it manages the inflow and outflow of products that are manufactured from the initial stage to the end product. It also considers the raw materials needed at different stages of production and when the work is in progress. Inventory management functions consist of ordering, storing, and procuring the organization's inventory like raw materials, factors, and finished products. It's also used for controlling the number of products for trade and helps manage the organization's inventory and stock. Inventory Management has been defined as having the right inventory, of the right volume, at the right cost.