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of proposed solution USER Request Form [Type input] Find Lease [Common Problems Store] Document Problem [Lease Store] Submit Request [Request Store] Phone Camera

of proposed solution USER Request Form [Type input] Find Lease [Common Problems Store] Document Problem [Lease Store] Submit Request [Request Store] Phone Camera

Understanding Business
Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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### Data Flow Diagram (DFD) of Proposed Solution The diagram illustrates the interaction between a user and a proposed system solution. The flow involves several key steps and components: 1. **User Interaction**: - The user initiates the process. 2. **Request Form**: - The user fills out a request form. This step is marked with an input labeled "[Type input]." 3. **Find Lease**: - The system accesses a "Find Lease" component, interfacing with the "[Lease Store]" to retrieve or verify lease information. 4. **Document Problem**: - If there are issues, the user can document a problem. This component interacts with the "Phone Camera" and "[Common Problems Store]" to capture and store evidence of the problem. 5. **Submit Request**: - Finally, the user submits the request to the "[Request Store]" for processing and resolution. ### Diagram Description - **Entities**: - **User**: Central to the process, interacting with all components. - **Processes**: - **Request Form**, **Find Lease**, **Document Problem**, **Submit Request**: Key stages in handling a lease-related issue. - **Data Stores**: - **Lease Store**, **Common Problems Store**, **Request Store**: Repositories for respective data types. - **External Interactions**: - **Phone Camera**: Used for visual documentation of problems. This diagram provides a blueprint for managing lease-related requests, emphasizing user input, data retrieval, problem documentation, and submission.
Transcribed Image Text:### Data Flow Diagram (DFD) of Proposed Solution The diagram illustrates the interaction between a user and a proposed system solution. The flow involves several key steps and components: 1. **User Interaction**: - The user initiates the process. 2. **Request Form**: - The user fills out a request form. This step is marked with an input labeled "[Type input]." 3. **Find Lease**: - The system accesses a "Find Lease" component, interfacing with the "[Lease Store]" to retrieve or verify lease information. 4. **Document Problem**: - If there are issues, the user can document a problem. This component interacts with the "Phone Camera" and "[Common Problems Store]" to capture and store evidence of the problem. 5. **Submit Request**: - Finally, the user submits the request to the "[Request Store]" for processing and resolution. ### Diagram Description - **Entities**: - **User**: Central to the process, interacting with all components. - **Processes**: - **Request Form**, **Find Lease**, **Document Problem**, **Submit Request**: Key stages in handling a lease-related issue. - **Data Stores**: - **Lease Store**, **Common Problems Store**, **Request Store**: Repositories for respective data types. - **External Interactions**: - **Phone Camera**: Used for visual documentation of problems. This diagram provides a blueprint for managing lease-related requests, emphasizing user input, data retrieval, problem documentation, and submission.
**RED-FEATHER Apartment Holdings Inc.** **Project Scope Statement** **Date:** September 20, 2020 --- **General Project Information** - **Project Name:** Maintenance Reporting Mobile App Implementation - **Sponsor:** Duha Sami - Exec Dir of Bus Operations/Maint - **Project Manager:** Nina Cooper, FTS --- **Project Objectives:** Provide RED-FEATHER Apartment holdings with a mobile app solution or acquire one. Develop a web application that enables users to send service requests directly to the maintenance database. Allow a lease holder lookup to locate the submitter and the appropriate building or apartment. --- **Project Description:** The project addresses RED-FEATHER Apartment holdings' operational need for an updated maintenance request reporting method. The current method, using phone conversations, emails, and paper forms, leads to misunderstandings and negative online feedback. The solution involves creating or acquiring a mobile app linked to a web application, enabling student liaisons to make requests on renters' behalf. --- **Business Benefits:** - Improved communication and efficiency in reporting maintenance issues - Reduction in negative online feedback and potential legal actions - Enhanced customer satisfaction and relationship management --- **Project Deliverables:** - Mobile app for reporting maintenance requests - Integrated web app for direct submission to the maintenance database - Lease holder lookup functionality for request origin identification - Mechanism to address urgency in maintenance requests --- **Estimated Project Duration:** Three to six months
Transcribed Image Text:**RED-FEATHER Apartment Holdings Inc.** **Project Scope Statement** **Date:** September 20, 2020 --- **General Project Information** - **Project Name:** Maintenance Reporting Mobile App Implementation - **Sponsor:** Duha Sami - Exec Dir of Bus Operations/Maint - **Project Manager:** Nina Cooper, FTS --- **Project Objectives:** Provide RED-FEATHER Apartment holdings with a mobile app solution or acquire one. Develop a web application that enables users to send service requests directly to the maintenance database. Allow a lease holder lookup to locate the submitter and the appropriate building or apartment. --- **Project Description:** The project addresses RED-FEATHER Apartment holdings' operational need for an updated maintenance request reporting method. The current method, using phone conversations, emails, and paper forms, leads to misunderstandings and negative online feedback. The solution involves creating or acquiring a mobile app linked to a web application, enabling student liaisons to make requests on renters' behalf. --- **Business Benefits:** - Improved communication and efficiency in reporting maintenance issues - Reduction in negative online feedback and potential legal actions - Enhanced customer satisfaction and relationship management --- **Project Deliverables:** - Mobile app for reporting maintenance requests - Integrated web app for direct submission to the maintenance database - Lease holder lookup functionality for request origin identification - Mechanism to address urgency in maintenance requests --- **Estimated Project Duration:** Three to six months
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