New students who join the university, should visit cer-tain departments in their first day, as part of the registration and induction process. Students are usually allocated to groups of ten,and their visits and their timings are as follows:DEPARTMENT DURATION FOR EACHGROUP (MINUTE)Registration/Finance 60IT 45Library 90Social Club 30Sport Centre 30Student Support Service 45Medical Centre 45Campus Services (banks, restaurant, etc.) 30During the visit, at least one person from the university student support team should be with each team of students. The stu-dent support team has allocated the visit of every two depart-ments to one person as follows: Deborah (Registration and IT), Gemma (Library and Social Club), Frank (Sport Centreand Student support service), and Raj (Medical centre and  Campus services). The visits of the departments can be done inany sequence. Based on the current arrangements,a) What is the cycle timeb) What is the throughput per hourc) Total idle time in each cycled) Recommend a new task allocation with a shorter cycle time.Explain how it can improve the idle times and capacity of thevisits.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
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New students who join the university, should visit cer-
tain departments in their first day, as part of the registration and

induction process. Students are usually allocated to groups of ten,
and their visits and their timings are as follows:
DEPARTMENT

DURATION FOR EACH
GROUP (MINUTE)
Registration/Finance 60
IT 45
Library 90
Social Club 30
Sport Centre 30
Student Support Service 45
Medical Centre 45
Campus Services (banks, restaurant, etc.) 30
During the visit, at least one person from the university student

support team should be with each team of students. The stu-
dent support team has allocated the visit of every two depart-
ments to one person as follows: Deborah (Registration and

IT), Gemma (Library and Social Club), Frank (Sport Centre
and Student support service), and Raj (Medical centre and  Campus services). The visits of the departments can be done in
any sequence. Based on the current arrangements,
a) What is the cycle time
b) What is the throughput per hour
c) Total idle time in each cycle
d) Recommend a new task allocation with a shorter cycle time.
Explain how it can improve the idle times and capacity of the
visits.

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