Mr. Moosa was a owner/Manager of Muscat Pharmacy, a small, single-location drugstore. The store was founded by Moosa’s father and it had operated in the same location for 30 years. All of the employees who worked in the store were family members. All were hard workers, and Moosa had the utmost trust in all of them. Although the store thrived in its early years, performance in the last few years had not been good. Sales and Profits were declining, and the problem was getting worse. The performance problems seemed to have begun approximately at the time when a large drugstore chain opened a branch two blocks away.  a) What are the issues affect the management control system in Muscat Pharmacy? b) What are the problems they face?  c) What are the remedies need the employees?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
icon
Related questions
Question

 

1.Mr. Moosa was a owner/Manager of Muscat Pharmacy, a small, single-location drugstore. The store was founded by Moosa’s father and it had operated in the same location for 30 years. All of the employees who worked in the store were family members. All were hard workers, and Moosa had the utmost trust in all of them.

Although the store thrived in its early years, performance in the last few years had not been good. Sales and Profits were declining, and the problem was getting worse. The performance problems seemed to have begun approximately at the time when a large drugstore chain opened a branch two blocks away. 

a) What are the issues affect the management control system in Muscat Pharmacy?
b) What are the problems they face? 
c) What are the remedies need the employees?
Expert Solution
steps

Step by step

Solved in 5 steps

Blurred answer
Similar questions
Recommended textbooks for you
Practical Management Science
Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,
Operations Management
Operations Management
Operations Management
ISBN:
9781259667473
Author:
William J Stevenson
Publisher:
McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi…
Operations and Supply Chain Management (Mcgraw-hi…
Operations Management
ISBN:
9781259666100
Author:
F. Robert Jacobs, Richard B Chase
Publisher:
McGraw-Hill Education
Business in Action
Business in Action
Operations Management
ISBN:
9780135198100
Author:
BOVEE
Publisher:
PEARSON CO
Purchasing and Supply Chain Management
Purchasing and Supply Chain Management
Operations Management
ISBN:
9781285869681
Author:
Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:
Cengage Learning
Production and Operations Analysis, Seventh Editi…
Production and Operations Analysis, Seventh Editi…
Operations Management
ISBN:
9781478623069
Author:
Steven Nahmias, Tava Lennon Olsen
Publisher:
Waveland Press, Inc.