Match each number in the chart with corresponding reason. Source of error I || IV Reason
Match each number in the chart with corresponding reason. Source of error I || IV Reason
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Transcribed Image Text:## Analysis of Late Pizza Delivery on Weekends
This fish-bone diagram identifies potential causes for late pizza delivery on Fridays or Saturdays, categorized into four main areas: **Manpower**, **Methods**, **Material**, and **Machinery**.
### 1. Manpower
- **Drivers get lost**
- Caused by not enough training.
- **Low pay/high turnover**
### 2. Methods
- **Training not sufficient**
- **Can't handle large orders**
### 3. Material
- **Ingredient shortage**
- **Not enough boxes**
### 4. Machinery
- **Credit card machine broken**
- **Too few phones**
- **Oven breaks**
### Matching Sources of Error
Identify which factor corresponds to each source of error:
- **I** - Manpower
- **II** - Material
- **III** - Methods
- **IV** - Machinery
The diagram helps in pinpointing key areas for improvement to ensure timely pizza delivery during peak weekend hours.

Transcribed Image Text:**Fish-Bone Chart: Factors Contributing to Late Weekend Pizza Delivery**
The fish-bone chart, also known as a Cause-and-Effect or Ishikawa diagram, illustrates potential reasons for late pizza deliveries on a Friday or Saturday. The main categories are Manpower, Methods, and Material. Each category branches into specific issues contributing to the delay.
### Categories and Issues:
- **Manpower**
- **Drivers get lost**: Due to reason I (No GPSs)
- **Low pay/high turnover**
- **Not enough training**: This could be tied to reason III (Training not sufficient)
- **Methods**
- **Turnover**
- **Training not sufficient**: Leads to inability to handle large orders
- **Can’t handle large orders**
- **Material**
- **Ingredient shortage**: Reason IV (Spoiled cheese)
- **Not enough boxes**
### Reasons for Issues:
- **Spoiled cheese**: IV
- **No GPSs**: I
- **Several couriers are ill**: Unspecified
- **Poor dispatch**: Unspecified
**Instructions**: Match each number in the chart with the corresponding reason to understand what contributes to delays the most.
1. **Source of error I**: No GPSs
2. **Source of error II**: Several couriers are ill
3. **Source of error III**: Poor dispatch
4. **Source of error IV**: Spoiled cheese
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