Lennox Industries constantly measures intangible skills like communication and leadership with a 'vitality metric' . The results are used to improve______ skills. A)Conceptual(B) TechnologicalC)Technical D)Human

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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Lennox Industries constantly measures intangible skills like communication and leadership with a 'vitality metric' . The results are used to improve______ skills.

A)Conceptual
(B) Technological
C)Technical 
D)Human

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Step 1

Communication:- 

Effective communication is essential for both human survival and organisational survival. It is the process of creating and transmitting ideas, information, viewpoints, and feelings from one area, person, or group to another. Effective communication is essential to the Management function of directing.

A manager's abilities are useless even if he is highly qualified and skilled if he cannot effectively communicate. A manager must successfully communicate his instructions to people who work for him in order to get the task done by his staff.

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