Lusaka Engineering Company (LEC) had actual quality costs for the year ended December 31, 2022, as given below: Cost Element Amount ($) Prototype verification 300,000 Process acceptance 315,000 Product liability 618,750 Recalls 243,750 Retesting 187,500 Rework 375,000 Test labour 360,000 Vendor certification 600,000 At the zero-defect state, LEC expects to spend $375,000 on Prototype verification, $75,000 on Vendor certification, and $50,000 on Process acceptance. Assume sales to be $25,000,000. Required: (a) Prepare a Cost of Quality report for 2022 using the PAF Model. What does this report tell the management of LEC? (b) Prepare a Cost of Quality report for the Zero-Defect State using the PAF Model. Explain why quality costs still are present for the zero-defect state. (c) What if LEC achieves the zero-defect state reflected in the report in part (b), what are some of the implications of this achievement?

Principles of Heat Transfer (Activate Learning with these NEW titles from Engineering!)
8th Edition
ISBN:9781305387102
Author:Kreith, Frank; Manglik, Raj M.
Publisher:Kreith, Frank; Manglik, Raj M.
Chapter1: Basic Modes Of Heat Transfer
Section: Chapter Questions
Problem 1.23P: Using the information in Problem 1.22, estimate the ambient air temperature that could cause...
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Lusaka Engineering Company (LEC) had actual quality costs for the year ended December 31, 2022, as given below: Cost Element Amount ($) Prototype verification 300,000 Process acceptance 315,000 Product liability 618,750 Recalls 243,750 Retesting 187,500 Rework 375,000 Test labour 360,000 Vendor certification 600,000 At the zero-defect state, LEC expects to spend $375,000 on Prototype verification, $75,000 on Vendor certification, and $50,000 on Process acceptance. Assume sales to be $25,000,000. Required: (a) Prepare a Cost of Quality report for 2022 using the PAF Model. What does this report tell the management of LEC? (b) Prepare a Cost of Quality report for the Zero-Defect State using the PAF Model. Explain why quality costs still are present for the zero-defect state. (c) What if LEC achieves the zero-defect state reflected in the report in part (b), what are some of the implications of this achievement?
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