Local Dhania (LD) an online grocery store segments customer into three categories (say A, B and C). The percentage of customers in segments A, B and C are 70%, 20%, and 10%, respectively. LD regularly collects feedback from their customers using an 11-point scale (0 to 10). Customers providing a rating between 0 to 6 are labelled as detractors, customers giving a feedback score of 7 and 8 are classified as passives, and those giving feedback score of 9 and 10 are classified as promoters
Compound Probability
Compound probability can be defined as the probability of the two events which are independent. It can be defined as the multiplication of the probability of two events that are not dependent.
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Probability theory is a branch of mathematics that deals with the subject of probability. Although there are many different concepts of probability, probability theory expresses the definition mathematically through a series of axioms. Usually, these axioms express probability in terms of a probability space, which assigns a measure with values ranging from 0 to 1 to a set of outcomes known as the sample space. An event is a subset of these outcomes that is described.
Conditional Probability
By definition, the term probability is expressed as a part of mathematics where the chance of an event that may either occur or not is evaluated and expressed in numerical terms. The range of the value within which probability can be expressed is between 0 and 1. The higher the chance of an event occurring, the closer is its value to be 1. If the probability of an event is 1, it means that the event will happen under all considered circumstances. Similarly, if the probability is exactly 0, then no matter the situation, the event will never occur.
| Local Dhania (LD) an online grocery store segments customer into three categories (say A, B and C). The percentage of customers in segments A, B and C are 70%, 20%, and 10%, respectively. LD regularly collects feedback from their customers using an 11-point scale (0 to 10). Customers providing a rating between 0 to 6 are labelled as detractors, customers giving a feedback score of 7 and 8 are classified as passives, and those giving feedback score of 9 and 10 are classified as promoters. The percentage of detractors from segments A, B, and C are 4%, 6%, and 9%, respectively. Based on feedback, a customer is classified as detractor. Calculate the probability that this customer belongs to segment C. |
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