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- Question 3 A. In serving customers, there are seven particular behaviours that can spoil the delivery of an excellent service product. Explain the SEVEN (7) deadly sins in which all customer contact employees should ensure never occurs in customer service. B. List FOUR (4) needs that motivate customers according to Maslow's hierarchy. C. Outline FIVE (5) strategies that can be used by organisations to help develop or maintain customer loyalty.Question 2 It is important for companies to eliminate ways in which customers are turned off, and build loyal customers instead. A. Explain, using examples, how an understanding of ONE (1) of the laws of service can aid in building customer loyalty. B. With the help of appropriate examples, explain THREE (3) strategies that can lead to customer loyalty.Determine the sales dollars required to earn net income of $230,000. Required sales $
- 1. In internet of things, how smart pillow works. 2. What are benefits of smart pillow. 3. What are drawbacks of smart pillow.Course: Management Informatin Systems 1 This activity demonstrates how to create graphics to enhance the presentation of quantitative data Scenario The sales manager for a small manufacturer is interested in marketing the company's rain coat line in a new area of the country. As a first step to establishing a marketing plan she has asked you to produce some graphs showing the market share of the products sold over the past several years in the region. Analysis After some research, you acquire the approximate sales for each of the competing products presently in the region under consideration (See the data given below). The question now is to show how best to organize the data to take advantage of a graphical analysis. Pie charts give a quick overview of the market share "slices” each competitor presently enjoys. So you decide to use a pie chart to graph the most recent year's sales data for the region. This will give a good indication of just who the market leaders are and how crowded…Question Differentiate management information system and decision support system in the following aspects. (i) Staff supported
- Question 17 The Chief Operating Officer (CO) in a local bank is involved in turning goals into standards and key performance indicators. (A) Specify the coo's managerial level. (B) Specify the managerial function that the Co0 is conducting. Explain your answer.(q. 15 Calculate the accuracy of your MA forecasts using MAD. What does the result tell you? Group of answer choices a. There is a bias towards over forecasting b. There is a bias towards under forecasting c. On average forecasts miss by 15% d. On average forecasts miss by 2 e. MAD does not provide any useful information without a CFE calculation to compare withPractice examples. Please show solution. Thank you.
- Quantitative business tools questionLouisiana is busy designing new lottery scratch-off games. In the latest game, Bayou Boondoggle, the player is instructed to scratch off one spot: A, B, or C. A can reveal "Loser," "Win $2," or "Win $15." B can reveal "Loser" or "Take a Second Chance." C can reveal "Loser" or "Win $500." On the second chance, the player is instructed to scratch off D or E. D can reveal "Loser" or "Win $2." E can reveal "Loser" or "Win $15." The probabilities at A are 0.70, 0.19, and 0.11. The probabilities at B are 0.75 and 0.25. The probabilities at C are 0.995 and 0.005. The probabilities at D are 0.6 and 0.4. Finally, the probabilities at E are 0.94 and 0.06. Draw the decision tree that represents this scenario. Use proper symbols and label all branches clearly. Calculate the expected value of this game. Choose the correct decision tree below. OA. O C. B Loser (0.995) Win $2 (0.00) Win $500 (0.005) Loser (0.75) 2 Second Chance (0.25) 0 Loser (0.6) 0 Win $2 E Loser (0.70) 0 0.4) 2 Loser (0.94) Win $2…Question 14 In making a decision on how to act, the Institute of Business Ethics recommends three tests. What are they? A) Transparency, Effect and Honesty B) Honesty, Integrity and Transparency C transparency, Effect and Fairness D Traceability, Effect and Fairness