Leadership was one the characteristics of TQM’s sustainable performance. Leadership is critical in providing guidance and direction for the entire organisation in adopting and implementing any quality improvement programme. Discuss briefly the appropriate leadership style for achieving the required quality management process in the organisation.
Leadership was one the characteristics of TQM’s sustainable performance. Leadership is critical in providing guidance and direction for the entire organisation in adopting and implementing any quality improvement programme. Discuss briefly the appropriate leadership style for achieving the required quality management process in the organisation.
Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter19: Managing Quality And Performance
Section: Chapter Questions
Problem 10DQ
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Leadership was one the characteristics of TQM’s sustainable performance. Leadership is critical in providing guidance and direction for the entire organisation in adopting and implementing any quality improvement programme.
Discuss briefly the appropriate leadership style for achieving the required quality management process in the organisation.
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