Kim Nguyen was leading a meeting to create the work breakdown structure (WBS) for her company’s IT upgrade project. This project was necessary because of several high-priority, Internet-based applications the company was developing. The IT upgrade project involved creating and implementing a plan to make all employees’ IT assets meet new corporate standards within nine months. These standards specified the minimum requirements for each desktop or laptop computer, including the type of processor, amount of memory, hard disk size, type of network connection, security features, and software. Kim knew that to perform the upgrades, the project team would first have to create a detailed inventory of all the current hardware, networks, and software in the entire company of 2,000 employees. Kim had worked with other stakeholders to develop a project charter and initial scope statement. The project charter included rough cost and schedule estimates for the project andsignatures of key stakeholders; the initial scope statement provided a start in defining the hardware,software, and network requirements as well as other information related to the project scope. Kim called a meeting with her project team and other stakeholders to further define the scope of the project.She wanted to get everyone’s ideas on what the project involved, who would do what, and how they could avoid scope creep. The company’s new CEO, Walter Schmidt, was known for keeping a close eye on major projects. The company had started using a new project management information system tha let everyone know the status of projects at a detailed and high level. Kim knew that a good WBS was the foundationfor scope, time, and cost performance, but she had never led a team in creating one or aallocating costs based on a WBS. Based from the case, where should Kim begin?
Kim Nguyen was leading a meeting to create the work breakdown structure (WBS) for her company’s IT upgrade project. This project was necessary because of several high-priority, Internet-based applications the company was developing. The IT upgrade project involved creating and implementing a plan to make all employees’ IT assets meet new corporate standards within nine months. These standards specified the minimum requirements for each desktop or laptop computer, including the type of processor, amount of memory, hard disk size, type of network connection, security features, and software. Kim knew that to perform the upgrades, the project team would first have to create a detailed inventory of all the current hardware, networks, and software in the entire company of 2,000 employees. Kim had worked with other stakeholders to develop a project charter and initial scope statement. The project charter included rough cost and schedule estimates for the project andsignatures of key stakeholders; the initial scope statement provided a start in defining the hardware,software, and network requirements as well as other information related to the project scope. Kim called a meeting with her project team and other stakeholders to further define the scope of the project.She wanted to get everyone’s ideas on what the project involved, who would do what, and how they could avoid scope creep. The company’s new CEO, Walter Schmidt, was known for keeping a close eye on major projects. The company had started using a new project management information system tha let everyone know the status of projects at a detailed and high level. Kim knew that a good WBS was the foundationfor scope, time, and cost performance, but she had never led a team in creating one or aallocating costs based on a WBS.
Based from the case, where should Kim begin?
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16
PROJECT MANAGEMENT
LESSON 1
Project Scope Management
INTRODUCTION
Project scope management includes the processes to ensure that the project addresses all the
work required to complete the project successfully. The main processes include planning scope
management, collecting requirements, defining scope, creating the WBS, validating scope, and
controlling scope. The first step in project scope management is planning scope management. The
project team reviews information and uses expert judgment and meetings to help create
management plan
crucial part of many IT projects. It is important to review the project charter and meet with key
stakeholders listed in the stakeholder register when collecting requirements. The main
process are requirements documentation and a requirements traceability matrix. Poor project scope
management
scope management to have strong user involvement, executive support, a clear statement of
requirements, and a process for managing scope changes. Many software products are available to
assist in project scope management. The WBS is a key concept in properly using project management
software because it provides the basis for entering tasks.
a scope
is collecting requirements, a
and
requirements
management plan. The next
step
outputs of
this
is one of the key reasons projects fail. For IT projects, it is important for good project
E ACTIVITY
Read the case below,
Kim Nguyen was leading a meeting to create the work breakdown structure (WBS) for her company's
IT upgrade project. This project was necessary because of several high-priority, Internet-based
applications the company was developing. The IT upgrade project involved creating and implementing
a plan to make all employees' IT assets meet new corporate standards within nine months. These
standards specified the minimum requirements for each desktop or laptop computer, including the type
of
Of processor, amount of memory, hard
size, type of network connection, security features, and
Kim knew that to perform the upgrades, the project team would first have to create a detailed
inventory of all the current hardware, networks, and software in the entire company of 2,000
employees. Kim had worked
statement.
signatures of key stakeholders; the initial scope statement provided a start in defining the hardware,
software, and network requirements as well as
a meeting with her project team and other stakeholders to further define the scope of the project.
She wanted to get everyone's ideas on what the project involved, who would do what, and how they
could avoid scope creep. The company's new CEO, Walter Schmidt, was known for keeping a close eye
on major projects. The company had started using a new project management information system that
let everyone know the status of projects at a detailed and high level. Kim knew that a good WBS was the
foundation for scope, time, and cost performance, but she had never led a team in creating one or
allocating costs based on a WBS.
and initial scope
develop a
project charter included rough cost and schedule estimates for the project and
with
other stakeholders
to
charter
The
information
to the project scope. Kim
PROJECT MANAGEMENT
8
Gul)ANALYSIS
Based from the case, where should Kim begin?
ABSTRACTION
WHAT IS PROJECT SCOPE MANAGEMENT?
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