Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Question
1)You are tasked with designing a research study to analyse customer satisfaction for a hotel
chain. Outline the key components and considerations you would include in your research
design, including data collection methods, sample selection, and analysis techniques.
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