Jack Sharp, a recent CSUDH graduate, seeks an entrepreneurial career. He started a consulting firm that helps small retail establishments and professional offices install microcomputer-based record keeping. Realizing that the only resources he has to sell are his expertise and workaholic tendencies, Jack plans on working about 240 hours per month. He has grouped his clients into three types: small retail outlets (such as shopping mall specialty stores), single-principal professional offices, and partnership professional offices. Jack estimates that time requirements for those clients will average 20, 30, and 35 hours, respectively. Much telephone work and knocking on doors has resulted in a tentative client list of the next six months. Jack wants to match customer demand with available capacity (his time) and develop a trial schedule. The demand for each job tpe is as follows: Demand Customers/Month (Month) 5 Time Client Type Required (hours) 1 3 4 6 Retail Store 20 4 1 6. 3 4 2 Single Professional Multipartner Professional 30 2 4 1 1 3 35 3 1 1 4 1 5 Set up a trial schedule.

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**Case Study: Jack Sharp's Consultancy Business**

Jack Sharp, a recent graduate of CSUDH, is embarking on an entrepreneurial journey. He has initiated a consulting firm that specializes in helping small retail businesses and professional offices implement microcomputer-based record-keeping systems. With his primary resources being his expertise and strong work ethic, Jack has allocated himself a work schedule of approximately 240 hours monthly.

### Client Categories and Time Estimates

Jack's clients are categorized into three types:

1. **Retail Stores** (e.g., shopping mall specialty stores)
2. **Single-Principal Professional Offices**
3. **Multipartner Professional Offices**

The estimated average time required for these client types are:
- Retail Store: 20 hours
- Single Professional: 30 hours
- Multipartner Professional: 35 hours

### Demand Forecast

Jack's proactive efforts have generated a prospective list of clients for the next six months. His objective is to align the customer demand with his available working hours and develop a trial schedule.

The following table outlines the expected demand in terms of the number of customers per month for each client type:

| Client Type               | Time Required (hours) | Demand—Customers/Month |
|---------------------------|-----------------------|------------------------|
|                           |                       | 1 | 2 | 3 | 4 | 5 | 6 |
| **Retail Store**          | 20                    | 4 | 1 | 6 | 3 | 4 | 2 |
| **Single Professional**   | 30                    | 2 | 6 | 4 | 1 | 1 | 3 |
| **Multipartner Professional** | 35               | 3 | 1 | 1 | 4 | 1 | 5 |

### Objective

The challenge is to construct a viable trial schedule that optimally matches the service demands with Jack's time availability each month. This involves strategic planning to ensure maximum efficiency and client satisfaction while adhering to his monthly capacity of 240 hours.
Transcribed Image Text:**Case Study: Jack Sharp's Consultancy Business** Jack Sharp, a recent graduate of CSUDH, is embarking on an entrepreneurial journey. He has initiated a consulting firm that specializes in helping small retail businesses and professional offices implement microcomputer-based record-keeping systems. With his primary resources being his expertise and strong work ethic, Jack has allocated himself a work schedule of approximately 240 hours monthly. ### Client Categories and Time Estimates Jack's clients are categorized into three types: 1. **Retail Stores** (e.g., shopping mall specialty stores) 2. **Single-Principal Professional Offices** 3. **Multipartner Professional Offices** The estimated average time required for these client types are: - Retail Store: 20 hours - Single Professional: 30 hours - Multipartner Professional: 35 hours ### Demand Forecast Jack's proactive efforts have generated a prospective list of clients for the next six months. His objective is to align the customer demand with his available working hours and develop a trial schedule. The following table outlines the expected demand in terms of the number of customers per month for each client type: | Client Type | Time Required (hours) | Demand—Customers/Month | |---------------------------|-----------------------|------------------------| | | | 1 | 2 | 3 | 4 | 5 | 6 | | **Retail Store** | 20 | 4 | 1 | 6 | 3 | 4 | 2 | | **Single Professional** | 30 | 2 | 6 | 4 | 1 | 1 | 3 | | **Multipartner Professional** | 35 | 3 | 1 | 1 | 4 | 1 | 5 | ### Objective The challenge is to construct a viable trial schedule that optimally matches the service demands with Jack's time availability each month. This involves strategic planning to ensure maximum efficiency and client satisfaction while adhering to his monthly capacity of 240 hours.
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