In this problem, all interarrival and service times areexponential. a At present, the finance department and the market-ing department each have one typist. Each typist can type 25 letters per day. Finance requires that an averageof 20 letters per day be typed, and marketing requiresthat an average of 15 letters per day be typed. For each department, determine the average length of time elaps-ing between a request for a letter and completion of the letter.b Suppose that the two typists were grouped into atyping pool; that is, each typist would be available totype letters for either department. For this arrangement,calculate the average length of time between a requestfor a letter and completion of the letter.c Comment on the results of parts (a) and (b). d Under the pooled arrangement, what is the proba-bility that more than .200 day will elapse between a re-quest for a letter and completion of the letter?

A First Course in Probability (10th Edition)
10th Edition
ISBN:9780134753119
Author:Sheldon Ross
Publisher:Sheldon Ross
Chapter1: Combinatorial Analysis
Section: Chapter Questions
Problem 1.1P: a. How many different 7-place license plates are possible if the first 2 places are for letters and...
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In this problem, all interarrival and service times are
exponential.

a At present, the finance department and the market-
ing department each have one typist. Each typist can

type 25 letters per day. Finance requires that an average
of 20 letters per day be typed, and marketing requires
that an average of 15 letters per day be typed. For each

department, determine the average length of time elaps-
ing between a request for a letter and completion of the

letter.
b Suppose that the two typists were grouped into a
typing pool; that is, each typist would be available to
type letters for either department. For this arrangement,
calculate the average length of time between a request
for a letter and completion of the letter.
c Comment on the results of parts (a) and (b).

d Under the pooled arrangement, what is the proba-
bility that more than .200 day will elapse between a re-
quest for a letter and completion of the letter?

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