If you were at Jessica’s place what action would you have taken and why? What type of disciplinary system should be established at Karl’s for future?
The Karl’s store strongly condemn their employees to eat, drink or smoke within their stores premises. Jessica was therefore surprised to walk into her laundry store and finding two of the employee shaving lunch at the front counter. There was a large pizza in its box, and the two of them were eating slices of pizza, drinking colas and throwing paper plates. Not only did it look messy, but there were soda spills on the counter and the stores melted from onions and tomatoes. In addition to being a turnoff to customers, the mess on the counter meant that a customer’s order might actually become soiled in the store. Although this was a serious matter, Jessica didn’t feel that what the counter people were doing was grounds for dismissal partly because the store manager had apparently ignored their actions. It seemed to her that the matter called for more than just a warning but less than dismissal.
- If you were at Jessica’s place what action would you have taken and why?
- What type of disciplinary system should be established at Karl’s for future?
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