If Martha were to add recycling containers inside her store for her customers, this would Multiple Choice probably end up costing her more money and time but could result in less satisfied customers and harm her profitability. probably end up costing her more money and time but could result in more satisfied customers and future profitability. infuriate customers and investors. probably cost less money, but result in more satisfied customers. probably be a waste of time and money

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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If Martha were to add recycling containers inside her store for her
customers, this would
Multiple Choice
probably end up costing her more money
and time but could result in less satisfied
customers and harm her profitability.
probably end up costing her more money
and time but could result in more satisfied
customers and future profitability.
infuriate customers and investors.
probably cost less money, but result in
more satisfied customers.
probably be a waste of time and money
since her responsibility is not to become a
recycling center.
Transcribed Image Text:If Martha were to add recycling containers inside her store for her customers, this would Multiple Choice probably end up costing her more money and time but could result in less satisfied customers and harm her profitability. probably end up costing her more money and time but could result in more satisfied customers and future profitability. infuriate customers and investors. probably cost less money, but result in more satisfied customers. probably be a waste of time and money since her responsibility is not to become a recycling center.
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