Homework Help is Here – Start Your Trial Now!
Business
Management
Identify two specific training techniques/ methods that you would use to train employee(s) in the following situations. Ensure the answer identifies a specific training method/ technique that is appropriate to each situation/job.   a. A sales clerk at a local retail location. b. An assembly line worker at Ford Motor Company. c. Train current employees on newly implement software system.

Identify two specific training techniques/ methods that you would use to train employee(s) in the following situations. Ensure the answer identifies a specific training method/ technique that is appropriate to each situation/job.   a. A sales clerk at a local retail location. b. An assembly line worker at Ford Motor Company. c. Train current employees on newly implement software system.

Understanding Business
Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
See similar textbooks
icon
Related questions
Question

Identify two specific training techniques/ methods that you would use to train employee(s) in the following situations.

Ensure the answer identifies a specific training method/ technique that is appropriate to each situation/job.

 

a. A sales clerk at a local retail location.

b. An assembly line worker at Ford Motor Company.

c. Train current employees on newly implement software system.

Training Methods A wide variety of methods can be used for training employees at all levels. The following is a list of the various methods. On-the-Job Methods On the Job (OJT)– trainee performs work while under the guidance of an experienced employee Job Shadow- unstructured- trainee observes how to do the job, employee explains to the trainee what he or she is doing, trainee attempts to do job Job Instruction training (JIT)- good for jobs with a logical sequence of steps. Steps are often written down and an experienced employee demonstrates how to do the job through a formalized, structured and systematic approach Performance Aid- a device that helps an employee do his/her job- written instructions that trainee follows on own Job Rotation- trainee is trained on a number of jobs of a similar skill level by rotating from one to the next over a period of weeks or months Coaching- experienced employee provides feedback and reinforcement- works closely with trainee to improve work performance Special Projects or Tasks- employee has the opportunity to perform in a new experience within the organization Informal learning- learning through interaction with others
Transcribed Image Text:Training Methods A wide variety of methods can be used for training employees at all levels. The following is a list of the various methods. On-the-Job Methods On the Job (OJT)– trainee performs work while under the guidance of an experienced employee Job Shadow- unstructured- trainee observes how to do the job, employee explains to the trainee what he or she is doing, trainee attempts to do job Job Instruction training (JIT)- good for jobs with a logical sequence of steps. Steps are often written down and an experienced employee demonstrates how to do the job through a formalized, structured and systematic approach Performance Aid- a device that helps an employee do his/her job- written instructions that trainee follows on own Job Rotation- trainee is trained on a number of jobs of a similar skill level by rotating from one to the next over a period of weeks or months Coaching- experienced employee provides feedback and reinforcement- works closely with trainee to improve work performance Special Projects or Tasks- employee has the opportunity to perform in a new experience within the organization Informal learning- learning through interaction with others
Off-the-Job Methods Lectures, seminars, classroom instruction Discussions Audiovisual Techniques (pg.141): includes CDs, DVDS, and Computer Based Training Case Study- discuss, analyze and solve problems based on a real situation Role Play- practice newly learned skills Games Additional off-the-job methods Programmed learning- information is provided, trainee responds, immediate feedback is given (works well with Computer based training) Vestibule or Simulated Training- work environment is replicated in a training room- same type of equipment, software etc. (when it is not practical or safe to train people on the actual equipment or actual work environment) (pg. 142) Online Training- web based training (also known as E-learning) Video Conferencing (pg. 142) Electronic Performance Support Systems (EPSS)- computer based job aids Combination of “On-the-job" and “Off-the-job" Apprenticeship (pg. 140-141) - classroom instruction, job instruction, job rotation, coaching Co-op, internships l0 0 0 0 0 O
Transcribed Image Text:Off-the-Job Methods Lectures, seminars, classroom instruction Discussions Audiovisual Techniques (pg.141): includes CDs, DVDS, and Computer Based Training Case Study- discuss, analyze and solve problems based on a real situation Role Play- practice newly learned skills Games Additional off-the-job methods Programmed learning- information is provided, trainee responds, immediate feedback is given (works well with Computer based training) Vestibule or Simulated Training- work environment is replicated in a training room- same type of equipment, software etc. (when it is not practical or safe to train people on the actual equipment or actual work environment) (pg. 142) Online Training- web based training (also known as E-learning) Video Conferencing (pg. 142) Electronic Performance Support Systems (EPSS)- computer based job aids Combination of “On-the-job" and “Off-the-job" Apprenticeship (pg. 140-141) - classroom instruction, job instruction, job rotation, coaching Co-op, internships l0 0 0 0 0 O
Expert Solution
steps

Step by step

Solved in 2 steps

SEE SOLUTIONCheck out a sample Q&A here
Blurred answer
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Understanding Business
Understanding Business
Management
ISBN:
9781259929434
Author:
William Nickels
Publisher:
McGraw-Hill Education
Management (14th Edition)
Management (14th Edition)
Management
ISBN:
9780134527604
Author:
Stephen P. Robbins, Mary A. Coulter
Publisher:
PEARSON
Spreadsheet Modeling & Decision Analysis: A Pract…
Spreadsheet Modeling & Decision Analysis: A Pract…
Management
ISBN:
9781305947412
Author:
Cliff Ragsdale
Publisher:
Cengage Learning
Management Information Systems: Managing The Digi…
Management Information Systems: Managing The Digi…
Management
ISBN:
9780135191798
Author:
Kenneth C. Laudon, Jane P. Laudon
Publisher:
PEARSON
Business Essentials (12th Edition) (What's New in…
Business Essentials (12th Edition) (What's New in…
Management
ISBN:
9780134728391
Author:
Ronald J. Ebert, Ricky W. Griffin
Publisher:
PEARSON
Fundamentals of Management (10th Edition)
Fundamentals of Management (10th Edition)
Management
ISBN:
9780134237473
Author:
Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
Publisher:
PEARSON
SEE MORE TEXTBOOKS