I have two questions. 1) Will improving customer service result in higher stock prices for the companies providing the better service? "When a company's satisfaction score has improved over the prior year's results and is above the national average (75.6), studies show its shares have a good chance of outperforming the broad stock market in the long run." The following satisfaction scores of three companies for the 4th quarters of two previous years were obtained from an economic indicator. Assume that the scores are based on a poll of 50 customers from each company. Because the polling has been done for several years, the standard deviation can be assumed to equal 6 points in each case. Company Year 1 Year 2 Company A 73 76 Company B 75 77 Company C 77 78 (a) For Company A, is the increase in the satisfaction score from year 1 to year 2 statistically significant? Use ? = 0.05. (Let ?1 = the satisfaction score for year 2 and ?2 = the satisfaction score for year 1.) Calculate the test statistic. (Round your answer to two decimal places.)
I have two questions. 1) Will improving customer service result in higher stock prices for the companies providing the better service? "When a company's satisfaction score has improved over the prior year's results and is above the national average (75.6), studies show its shares have a good chance of outperforming the broad stock market in the long run." The following satisfaction scores of three companies for the 4th quarters of two previous years were obtained from an economic indicator. Assume that the scores are based on a poll of 50 customers from each company. Because the polling has been done for several years, the standard deviation can be assumed to equal 6 points in each case. Company Year 1 Year 2 Company A 73 76 Company B 75 77 Company C 77 78 (a) For Company A, is the increase in the satisfaction score from year 1 to year 2 statistically significant? Use ? = 0.05. (Let ?1 = the satisfaction score for year 2 and ?2 = the satisfaction score for year 1.) Calculate the test statistic. (Round your answer to two decimal places.)
MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
Problem 1P
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I have two questions.
1) Will improving customer service result in higher stock prices for the companies providing the better service? "When a company's satisfaction score has improved over the prior year's results and is above the national average (75.6), studies show its shares have a good chance of outperforming the broad stock market in the long run." The following satisfaction scores of three companies for the 4th quarters of two previous years were obtained from an economic indicator. Assume that the scores are based on a poll of 50 customers from each company. Because the polling has been done for several years, the standard deviation can be assumed to equal 6 points in each case.
Company | Year 1 | Year 2 |
---|---|---|
Company A | 73 | 76 |
Company B | 75 | 77 |
Company C | 77 | 78 |
(a)
For Company A, is the increase in the satisfaction score from year 1 to year 2 statistically significant? Use
? = 0.05.
(Let ?1 = the satisfaction score for year 2 and ?2 = the satisfaction score for year 1.)Calculate the test statistic. (Round your answer to two decimal places.)
Calculate the p-value. (Round your answer to four decimal places.)
p-value =
(b) Can you conclude that the year 2 score for Company A is above the national average of 75.6? Use
? = 0.05.
Calculate the test statistic. (Round your answer to two decimal places.)
Calculate the p-value. (Round your answer to four decimal places.)
p-value =
(c) For Company B, is the increase from year 1 to year 2 statistically significant? Use
? = 0.05.
(Let ?1 = the satisfaction score for year 2 and ?2 = the satisfaction score for year 1.)
Calculate the test statistic. (Round your answer to two decimal places.)
Calculate the p-value. (Round your answer to four decimal places.)
p-value =
What is your conclusion?
What is your conclusion?
(d) When conducting a hypothesis test with the values given for the standard deviation, sample size, and ?, how large must the increase from year 1 to year 2 be for it to be statistically significant? (Round your answer to two decimal places.)
2) Scores in the first and fourth (final) rounds for a sample of 20 golfers who competed in golf tournaments are shown in the following table.
Player | First Round |
Final Round |
---|---|---|
Golfer 1 | 70 | 72 |
Golfer 2 | 71 | 72 |
Golfer 3 | 70 | 74 |
Golfer 4 | 72 | 71 |
Golfer 5 | 70 | 69 |
Golfer 6 | 67 | 67 |
Golfer 7 | 71 | 67 |
Golfer 8 | 68 | 75 |
Golfer 9 | 67 | 73 |
Golfer 10 | 70 | 69 |
Player | First Round |
Final Round |
---|---|---|
Golfer 11 | 72 | 72 |
Golfer 12 | 72 | 70 |
Golfer 13 | 70 | 73 |
Golfer 14 | 70 | 76 |
Golfer 15 | 68 | 70 |
Golfer 16 | 68 | 65 |
Golfer 17 | 71 | 70 |
Golfer 18 | 70 | 68 |
Golfer 19 | 69 | 68 |
Golfer 20 | 67 | 71 |
Suppose you would like to determine if the mean score for the first round of a golf tournament event is significantly different than the mean score for the fourth and final round. Does the pressure of playing in the final round cause scores to go up? Or does the increased player concentration cause scores to come down?
(a)
Use
? = 0.10
to test for a statistically significantly difference between the population means for first- and fourth-round scores.State the null and alternative hypotheses. (Use ?d = mean score first round − mean score fourth round.)
(b) What is the point estimate of the difference between the two population means? (Use mean score first round − mean score fourth round.)
(c) What is the margin of error for a 90% confidence interval estimate for the difference between the population means? (Round your answer to two decimal places.)
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