I have no idea, please help me! 1. Assume that the arrival rate is increased to 1 customer per minute and that the service rate is increased to 1.25 customers per minute. Compute the following operating characteristics for the new system: P0, Lq, L, Wq , W, and Pw. Does this system provide better, or poorer service compared to the original system? Discuss any differences and the reason for these differences.

Q: An airline company has 6 phone lines. Time between calls averages 3 minutes. Use Table 17A.1. Report…

A: Given-   No. of phone lines (m) = 6  Avg. time b/w calls (a) = 3 min  Avg. call last (p)= 3.6

Q: [Question 2] What are System 1 and System 2 thinking? Explain the difference between them and…

A: Psychology says that the thinking capability are of two types:- System 1 and System 2. " Daniel…

Q: S-N curves are used to describe the relation of applied stress vs. service life cycles True or…

A: A product life cycle is described from the time when a product was introduced in a market to the…

Q: The line will operate for 458 minutes per day. d. What cycle time will provide an output rate of 122…

A: Daily operational time = 458 minutesOutput rate = 122 units per day

Q: Why is it important to monitor and control system output?

A: The method of management known as output control keeps an eye on results. In order to make sure that…

Q: Explain the concept of "business continuity planning" and its role in system management.

A: Business planning is the activity that is thought of by the manager of the company in advance so…

Q: One of the questions operations managers ask about models is, are we using the correct objectives?…

A: The correct objectives are critical for the success of an operations manager because they serve as a…

Q: a. What is the utilization? Utilization b. What is the expected number of customers in the system…

A: Since you have posted a question with multiple sub-parts, we will solve the first three subparts for…

Q: Sunset Airlines is concerned about the level of service for its check-in procedure. Currently, a…

A: *As per guidelines first three parts are answerable. Given data:  Customer arrival rate (λ) =15…

Q: Shouldice Hospital in Canada is widely known for one thing—hernia repair! In fact, that is the only…

A: Utilization refers to the extent to which a resource, system, or entity is being used or employed…

Q: obs arrive at Loaf Machine Shop. Assume the arrival rate is five jobs per hour. Service times (in…

A: Given:For design A:Mean service time= 6S.d=3For design B:Mean service time= 6.25S.d=0.6

Q: 3.a. Consider an (M/G/1///FCFS) queuing system with average arrival rate of 2 per minute and average…

A: Queuing theory is one of the popular concepts of operations management that studies how queues…

Q: Who are the external customers using room service robots in a hotel?

A: Robotic technology is being used increasingly in hotels to boost operations and the guest…

Q: 9)The pharmacy has been busier than usual today and a large amount of $20 bills has been…

A: Turn-in here basically means the work that you are supposed to complete.

Q: Which answer is FALSE and explanation A populer fast food restaurant has one cashler who takes an…

A: Queueing theory is that the mathematical study of waiting lines, or queues. A queueing model is…

Q: CIS system of network at SQU has shut down due to some unknown reasons. However, the SQU employees…

A: CIS system of the network at SQU has shut down due to some unknown reasons.

Q: The average number of customers waiting. (Round your intermediate calculations to 3 decimal places…

A: Given the data stated below,  Here, the arrival rate is 4 per hour whereas the service time is 13…

Q: Getting an emmissions test for your car falls into which category?

A: “Since you have asked multiple questions, we will solve the first question for you. If you want any…

Q: In the given time study below, if they are working for 8 hours and a target output of 650,  solve…

A: STD time per operator (S) Waiting time (W) Standard time  # of…

Q: The boss at the Precision Machine Shop needs to de-finish the personnel policy,which minimises all…

A: Given that: For junior attendant: λ = 8 μ = 10 For junior attendant: λ = 8 μ = 16

Q: In an M/M/1 queueing system, the arrival rate is 5 customers per hour and the service rate is 7…

A: Arrival rate of calls λ=5 customers per hourService rate μ=7 customers per hour

Q: Which of the following is a factor that affects service capacity planning? A) the need to be near…

A: The process by which a firm can determine how many resources are required to meet customer demands…

Q: In-N-Out. is building a new restaurant near CSULB. Managers have concluded that the restaurant…

A: A 36x36-inch grill cooks 60 oz. of burgers each 12 minutes. Thus 1 grill cooks 300 oz. each and…

Q: A large discount store has used a balanced scorecard for several years. The store's vision is to…

A: A balanced scorecard is a strategic planning and management system that organizations use to:-…

Q: How important is it in service engineering that we define exceptions?

A: Service engineering is the process of designing, developing, and deploying software services that…

Q: Hospital output has frequently been measured by bed day, or by number of cases admitted to or…

A: D.Cross-sectional comparisons

Q: . Compute the delivery cycle time. (Round your intermediate calculations and final answer to 1…

A:

Q: In a job shop, effective capacity is only 43 percent of design capacity, and actual output is 71…

A: This is Operations Management question, here, given information are as stated below: Actual output…

Q: List the design characteristics of a service blueprint.

A: With the help of a service blueprint, we can represent a visual diagram, Here, we will use the…

Q: Uberya Towing Services repair vehicles that break down at an average 7.5 vehicles per day. The…

A: The detailed solution is given in Step 2.

Q: A crew of mechanics at the Highway Department garage repair vehicles that break down at an average…

A: The given data is as follows: The arrival rate = 3 vehicles per 12 minutes, so for one hour the…

Q: below? Scenario: A large, high volume warehouse-style discount grocery & retail operation

A: The processing capacity is always equal to the capacity of the bottleneck. It is good, to calculate…

Q: It takes a cycle of 12 minutes to mould 50 defect-free standard bricks plus 1 minute to adjust the…

A: Assumptions:·         all bricks produced can be soldHigher-capacity machine Batch size= 50Total…

Q: The Bijou Theater shows vintage movies. Customers arrive at the theater line at the rate of 100 per…

A: Given data:  Arrival rate λ= 100 per hour Service rate μ= 360030= 120 per hour

Q: In an M/D/2 system, a. the service time is exponentially distributed, b. the service time is a…

A: M/D/2 is a queuing model that is used to analyze the performance of a system that has two servers…

Q: 1. Summarize the service failures associated with this experience. 2. What might the travel agency…

A: The most important call center metric, which is focused on by more than 50% of customer service…

Q: Several severe accidents have recently occurred in the 12 employee boiler room of City Foundry.…

A: This discussion will delve into the challenges faced by James Worth, the various suggestions…

Q: Discuss in detail Wiig’s KM cycle. How is it different from McElroy’s KM cycle. Write minimum two…

A: Wiig focuses on outlining the specific actions that can be taken in each knowledge process so that…

Q: A manager must decide between two machines. The manager will take into account each machine's…

A: Given: Projected operating time of machine A = 140 hours Projected operating time of machine B = 70…

Introduction to service marketing

Organizations that provide products or products to their consumers use service marketing to enhance brand recognition and revenue. In contrast to product marketing, service marketing promotes intangible transactions that add value to clients. Advertisers utilize efficient service marketing methods to gain client trust and demonstrate how their product may benefit them. Service marketing is interaction and value-based marketing.