how could you be more effective in your personal communications

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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how could you be more effective in your personal communications
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Information exchange is only one aspect of effective communication. It's essential to comprehend the motivations and feelings that underlie the information. You must be able to speak and listen clearly to fully understand what is being said and make the other person feel heard and understood.

Powerful correspondence appears as though something ought to fall into place. Yet, something often turns out badly when we attempt to speak with others. When we say something specific and the other individual hears another, miscommunication, inconvenience, and conflicts result. Your connections at home, school, and work might endure.

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