Houston North Hospital is trying to improve its image by providing a positive experience for its patients and their relatives. Part of the "image" program involvesproviding tasty, inviting patient meals that are also healthful. A questionnaire accompanies each meal served, asking the patient, among other things, whether he orshe is satisfied or unsatisfied with the meal. A 100-patient sample of the survey results over the past 7 days yielded the following data:No. of UnsatisfiedDayPatientsSample Size124100222100381004151001010026100717100

Answered: Houston North Hospital is trying to…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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Question

Houston North Hospital is trying to improve its image by providing a positive experience for its patients and their relatives. Part of the "image" program involves
providing tasty, inviting patient meals that are also healthful. A questionnaire accompanies each meal served, asking the patient, among other things, whether he or
she is satisfied or unsatisfied with the meal. A 100-patient sample of the survey results over the past 7 days yielded the following data:
No. of Unsatisfied
Day
Patients
Sample Size
1
24
100
2
22
100
3
8
100
4
15
100
10
100
26
100
7
17
100

Expert Solution

Step 1 Introduction:

Here, the question data states that for each day, we have got the numbers of unsatisfied patients, the sample size is 100, We have taken this survey over seven days and got the above data, as the sample size is fixed and we are getting the defective data from the sample size, so, we would run a P-chart.

To prepare the P chart, I have used the Minitab statistical tools, here, we would review whether all the defective data are following the statistical conditions or not.