Honey Bun Limited is a food processing company listed on the Jamaica Stock Exchange (JSE). Honey Bun Limited has been having many difficulties. Most of the company’s problems have revolved around its inability to generate sufficient sales to maintain overall profitability. The president of the company, Jeanine Mascoll, feels that the situation has been caused by poor relations between the company and its customers. Jeanine has confided in some of the company’s major customers about this matter, and they have advised her that they are very happy with the quality of the company’s products. However, the mention a number of problems. Among the problems given were late deliveries and incomplete orders. Further discussion with some of the company’s production employees has revealed that a wide range of production problems exist, including (i) low quality raw materials (ii) bottlenecks in production due to a general lack of coordination in job scheduling and (iii) mix-up in customers’ orders. You are an independent systems consultant who have been asked to advise Jeanine. Provide her with a detailed analysis of sound solutions to address the issues raised in the scenario.
Honey Bun Limited is a food processing company listed on the Jamaica Stock Exchange (JSE). Honey Bun Limited has been having many difficulties. Most of the company’s problems have revolved around its inability to generate sufficient sales to maintain overall profitability. The president of the company, Jeanine Mascoll, feels that the situation has been caused by poor relations between the company and its customers. Jeanine has confided in some of the company’s major customers about this matter, and they have advised her that they are very happy with the quality of the company’s products. However, the mention a number of problems. Among the problems given were late deliveries and incomplete orders. Further discussion with some of the company’s production employees has revealed that a wide range of production problems exist, including (i) low quality raw materials (ii) bottlenecks in production due to a general lack of coordination in job scheduling and (iii) mix-up in customers’ orders.
You are an independent systems consultant who have been asked to advise Jeanine. Provide her with a detailed analysis of sound solutions to address the issues raised in the scenario.
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