Global Delivery Direct fundamentally needs knowledge management over the existing Information Technology department. Knowledge management forms an essential aspect for the business in scaling the growth alongside the connection of the employees across teams and geographies. The knowledge management department will lead the team to access information about the organization and resources for effectively undertaking their various duties. The department will help businesses retain the organization's knowledge for future use, promoting efficiency, an effective working experience, and reducing work repetition. Therefore, a knowledge management department will fundamentally help the organization grow through the acquired knowledge instead of the existing Information Technology (IT) department in charge of only technological knowledge advancement. The technology described as an instrument for collecting the various processes governing the creation, dissemination, and utilization of knowledge interrelates to Knowledge management through various aspects. For instance, technology acts as a facilitator of knowledge management through facilitating documentation of records, data storage, and dissemination of information. The technology embraced in information technology provides various solutions to knowledge management. Besides, the technology provides tools for incrementing efficiency and knowledge management capability. The technology differs from knowledge management in various aspects. For instance, technology focuses on transferring explicit, codified knowledge against Knowledge management focusing on the people and processes. There exist various problems with tacit knowledge capture. For instance, knowledge from tacit knowledge arises from what particular individuals learn from direct experience. The tacit knowledge creation accrues from the most practical and familiar situations; hence, the challenges in evaluating new and existing knowledge present a challenge in tacit knowledge capturing. The tacit knowledge capture may also slow development as the employees must spend time capturing the information rather than learning from experience. The SECI model comprises knowledge conversion, socialization, and externalization steps in the tacit to tacit and tacit to explicit. In contrast, the combination and internalization comprise the information conversion in the explicit to explicit and explicit to tacit, respectively. Therefore, socialization helps capture tacit knowledge through practice, guidance, and employee observation. At the same time, externalization allows tacit knowledge conversion through coding information into documents and manuals. Question: From the article above, how is the relationship between technology and knowledge management discussed and what are two methods to capture tacit knowledge that highlight the different roles between KM and IT in tacit knowledge capture?
Article:
Global Delivery Direct fundamentally needs knowledge management over the existing Information Technology department. Knowledge management forms an essential aspect for the business in scaling the growth alongside the connection of the employees across teams and geographies. The knowledge management department will lead the team to access information about the organization and resources for effectively undertaking their various duties. The department will help businesses retain the organization's knowledge for future use, promoting efficiency, an effective working experience, and reducing work repetition. Therefore, a knowledge management department will fundamentally help the organization grow through the acquired knowledge instead of the existing Information Technology (IT) department in charge of only technological knowledge advancement.
The technology described as an instrument for collecting the various processes governing the creation, dissemination, and utilization of knowledge interrelates to Knowledge management through various aspects. For instance, technology acts as a facilitator of knowledge management through facilitating documentation of records, data storage, and dissemination of information. The technology embraced in information technology provides various solutions to knowledge management. Besides, the technology provides tools for incrementing efficiency and knowledge management capability. The technology differs from knowledge management in various aspects. For instance, technology focuses on transferring explicit, codified knowledge against Knowledge management focusing on the people and processes.
There exist various problems with tacit knowledge capture. For instance, knowledge from tacit knowledge arises from what particular individuals learn from direct experience. The tacit knowledge creation accrues from the most practical and familiar situations; hence, the challenges in evaluating new and existing knowledge present a challenge in tacit knowledge capturing. The tacit knowledge capture may also slow development as the employees must spend time capturing the information rather than learning from experience.
The SECI model comprises knowledge conversion, socialization, and externalization steps in the tacit to tacit and tacit to explicit. In contrast, the combination and internalization comprise the information conversion in the explicit to explicit and explicit to tacit, respectively. Therefore, socialization helps capture tacit knowledge through practice, guidance, and employee observation. At the same time, externalization allows tacit knowledge conversion through coding information into documents and manuals.
Question: From the article above, how is the relationship between technology and knowledge management discussed and what are two methods to capture tacit knowledge that highlight the different roles between KM and IT in tacit knowledge capture?
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