ZooM. Company is a telecommunication and electronics company. The company is a well-known internationally that has a high market share size and is growing with the time within its high developing environment. Information Technology (IT) at ZooM. Company is plying a significant role in supporting the business operations and processes. Therefore, IT is perceived by its technical aspects comprising of Hardware, Software and Networks. As such, different strategies are developing every year include the IT strategy and Network and Communication strategy as well as Hardware and Software strategy. The IT in the company is segmented around the business units and functional areas. However, it is mainly planed and controlled by the IT department under the administration of the IT director. As such all IT resources both hardware and software are decided in one place and distributed based on the users’ needs around the company. The current situation of IT is faced by a high dissatisfaction from the top management. Therefore, as the Director of IT you need to: Justify the current situation based on the planning environment Clarify to the top management how such situation can help in deciding planning tools and approach that are appropriated for planning IS in their company by adopting Sullivan (1985) model. To lead the market and take advantage of the great opportunities offered by IS, the top management at the company starts to think about the strategic role of IT in the company. Hence, as IT director, you need to work with your team to plan for Strategic Information Systems that can be used for sustaining the company competitive advantage and helping them in leading the market. To do so you need to conduct the different steps of Word (1987) planning approach -“Top down Aligning for IS and Business Strategies Approach” and identify the appropriate analysis and justification in each step

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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ZooM. Company is a telecommunication and electronics company. The company is a well-known internationally that has a high market share size and is growing with the time within its high developing environment. Information Technology (IT) at ZooM. Company is plying a significant role in supporting the business operations and processes. Therefore, IT is perceived by its technical aspects comprising of Hardware, Software and Networks. As such, different strategies are developing every year include the IT strategy and Network and Communication strategy as well as Hardware and Software strategy. The IT in the company is segmented around the business units and functional areas. However, it is mainly planed and controlled by the IT department under the administration of the IT director. As such all IT resources both hardware and software are decided in one place and distributed based on the users’ needs around the company.

The current situation of IT is faced by a high dissatisfaction from the top management. Therefore, as the Director of IT you need to:
1. Justify the current situation based on the planning environment
2. Clarify to the top management how such situation can help in deciding planning tools and approach that are appropriated for planning IS in their company by adopting Sullivan (1985) model.

To lead the market and take advantage of the great opportunities offered by IS, the top management at the company starts to think about the strategic role of IT in the company. Hence, as IT director, you need to work with your team to plan for Strategic Information Systems that can be used for sustaining the company competitive advantage and helping them in leading the market. To do so you need to conduct the different steps of Word (1987) planning approach -“Top down Aligning for IS and Business Strategies Approach” and identify the appropriate analysis and justification in each step.

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