g. Defective units as a percentage of total units produced. Round your answers to two decimal places (for example, enter 4.628% as "4.63"). 20x1 fill in the blank % 20x3 fill in the blank % h. Total hours of training. 20x1 fill in the blank hours 20x3 fill in the blank hours i. Suggestions per production worker. Round your answers to one decimal place. 20x1 fill in the blank per production worker 20x3 fill in the blank per production worker
Scorecard Measures, Strategy Translation
At the end of 20x1, Mejorar Company implemented a low-cost strategy to improve its competitive position. Its objective was to become the low-cost producer in its industry. A Balanced Scorecard was developed to guide the company toward this objective. To lower costs, Mejorar undertook a number of improvement activities such as JIT production, total quality management, and activity-based management. Now, after two years of operation, the president of Mejorar wants some assessment of the achievements. To help provide this assessment, the following information on one product has been gathered:
| 20x1 | 20x3 | |||
| Theoretical annual capacity* | 249,600 | 249,600 | ||
| Actual production** | 208,000 | 234,000 | ||
| Market size (in units sold) | 1,300,000 | 1,300,000 | ||
| Production hours available (40 workers) | 104,000 | 104,000 | ||
| Very satisfied customers | 62,400 | 117,000 | ||
| Actual cost per unit | $340 | $272 | ||
| Days of inventory | 14 | 7 | ||
| Number of defective units | 12,480 | 7,020 | ||
| Total worker suggestions | 80 | 320 | ||
| Hours of training | 260 | 1,040 | ||
| Selling price per unit | $190 | $190 | ||
| Number of new customers | 5,200 | 25,740 |
*Amount that could be produced given the available production hours; everything produced is sold.
**Amount that was produced given the available production hours.
Required:
g. Defective units as a percentage of total units produced. Round your answers to two decimal places (for example, enter 4.628% as "4.63").
| 20x1 | fill in the blank % |
| 20x3 | fill in the blank % |
h. Total hours of training.
| 20x1 | fill in the blank hours |
| 20x3 | fill in the blank hours |
i. Suggestions per production worker. Round your answers to one decimal place.
| 20x1 | fill in the blank per production worker |
| 20x3 | fill in the blank per production worker |
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