From looking at the picture provided:
How might this process be improved to avoid delays/ what can I do to minimize the delay???
Transcribed Image Text:**Step 2**
b) The flowchart is shown below.
**Flowchart Explanation:**
1. **Passengers arrive at the airport**:
- This is the starting point of the process.
2. **Mask on passengers wait to check-in**:
- Passengers put on masks and wait for the check-in process.
3. **Interview process**:
- Passengers undergo an interview.
- If they pass the interview, they proceed to security.
- If they fail, they exit the process.
4. **Security Check**:
- Passengers who pass the interview go through security.
- If they pass security, they proceed to the gate.
- If they fail, they exit the process.
5. **Carry-bag Decision**:
- Passengers with carry-bags have a branching decision.
- They either proceed to board the plane or handle the carry-bag situation.
6. **Get into the airplane and give pass to agent**:
- Passengers give their pass to the agent upon entering the airplane.
7. **Wait for boarding authentication**:
- Passengers wait for boarding authentication.
8. **Go to gate**:
- After completing the necessary checks, passengers proceed to the gate.
9. **Mask off passengers exit**:
- Passengers who do not need to check-in exit the process directly.
This flowchart provides a structured overview of the steps passengers follow, from arrival at the airport to boarding the airplane.
Expert Solution
Step 1
A process involves a series of activities that leads to the final act of providing the actual output consisting of an actual physical output or a service. Companies design processes so that it is easy to deliver the performance at the right time and place. Several attempts are also made to make the process less complex and complete it in the shortest time possible. The more time a process takes, the more inconvenience is caused to the customer receiving the benefit from a process. The operational processes of a business are designed on the same principle. Steps in a process that are unnecessary and time-consuming are filtered out only to provide the generated output in the quickest way possible. Process improvement is important because this helps in achieving better efficiency and accumulating more than usual revenue for the company.
