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Solved in 3 steps
- How do businesses measure, and quantify customer satisfaction? explain with an example.If yes, how would you describe the ongoing customer-centeredness?Explain the quantative approach in strategic workforce planning in the recruitment of staff, communicating changes and preserving the brand of a company.
- What are the common challenges in maintaining a customer-focused approach?Increasing and enhancing client retention and loyalty is a vital component of any company's marketing strategy. It is essential to explain why and present two instances of companies using this technique.Outline the key components of a comprehensive customer satisfaction strategy.