Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Question
Explain buying behaviour difference
Expert Solution
Step 1
- Introduction:
Customer buying behavior is the process of identifying and understanding the behavior of a customer or a group of customer regarding purchase of a product or service, and later how they used those product and dispose them after the end of the product's usability. Understanding consumer's buying behavior is a very important marketing tool of marketer to understand the market efficiently. Studying customer buying behavior helps the marketer to understand,
- their target audience and their approach towards a certain product or service.
- What are the things that stimulate and manipulate consumer to make purchase.
- What major marketing trends and strategies the target audience gets attracted to.
- Where the major needs and wants of the target market lies.
- How the business can match the satisfaction level of the target audience efficiently.
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