Develop a Balanced Scorecard for 'Amazon' as a business/company. Provide a thorough analysis of the Scorecard. The scorecard is utilized to understand how well the strategy ideas support the organization and achieves the balance of the company needs versus consumers. Some of the key categories are below:Financial Metrics: How will you measure success or progress for your alternatives?Operations / Internal processes: What processes will be used in support of your strategy alternatives?Learning and growth measures: What actions are required for employees?Customer Measures: What customer measures are needed to support improvements?Other (Social Responsibility, Business Ethics, Managers)Global Evaluation: What is the global presence of your company? Evaluation can be based on cultural, political, financial, legal elements.

The Balanced Scorecard is a popular strategic management tool for measuring organisational…

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Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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Develop a Balanced Scorecard for 'Amazon' as a business/company. Provide a thorough analysis of the Scorecard.

The scorecard is utilized to understand how well the strategy ideas support the organization and achieves the balance of the company needs versus consumers. Some of the key categories are below:
- Financial Metrics: How will you measure success or progress for your alternatives?
- Operations / Internal processes: What processes will be used in support of your strategy alternatives?
- Learning and growth measures: What actions are required for employees?
- Customer Measures: What customer measures are needed to support improvements?
- Other (Social Responsibility, Business Ethics, Managers)
Global Evaluation: What is the global presence of your company? Evaluation can be based on cultural, political, financial, legal elements.

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