Answered: DAY NO. OF UNSATISFIED PATIENTS SAMPLE…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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Question

Houston North Hospital is trying to improve its
image by providing a positive experience for its patients and their
relatives. Part of the “image” program involves providing tasty,
inviting patient meals that are also healthful. A questionnaire
accompanies each meal served, asking the patient, among other
things, whether he or she is satisfied or unsatisfied with the meal.
A 100-patient sample of the survey results over the past 7 days
yielded the following data:

DAY
NO. OF UNSATISFIED PATIENTS
SAMPLE SIZE
1
24
100
22
100
3
8
100
4
15
100
5
10
100
26
100
7
17
100
Construct a p-chart that plots the percentage of patients uns
isfied with their meals. Set the control limits to include 99.7.
of the random variation in meal satisfaction. Comment on yo
results. Px

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