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data into the computer, posting a variety of transactions, scheduling appointments, and professionalism. In other words, working as a receptionist in a medical office should be a professionally trained medical assistant who is flexible and prepared for a variety of duties. Scenario: You are the patient and enter a medical office. You notice a faint smell of urine and approach the reception desk where the receptionist is talking on the telephone. She never looks up and you wait at the desk for a few minutes, but finally give up and sit down. She keeps talking while chewing gum and you notice her blouse is low-cut. Instructions: For your initial post, answer the following 2 questions: a. Discuss three (3) possible ways you could respond to her without seeming rude or embarrassing her (in your own words). b. How should this behavior be addressed? Who should address this employee?

data into the computer, posting a variety of transactions, scheduling appointments, and professionalism. In other words, working as a receptionist in a medical office should be a professionally trained medical assistant who is flexible and prepared for a variety of duties. Scenario: You are the patient and enter a medical office. You notice a faint smell of urine and approach the reception desk where the receptionist is talking on the telephone. She never looks up and you wait at the desk for a few minutes, but finally give up and sit down. She keeps talking while chewing gum and you notice her blouse is low-cut. Instructions: For your initial post, answer the following 2 questions: a. Discuss three (3) possible ways you could respond to her without seeming rude or embarrassing her (in your own words). b. How should this behavior be addressed? Who should address this employee?

Understanding Business
Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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determining insurance types or managed care plans, entering demographic data into the computer, posting a variety of transactions, scheduling appointments, and professionalism. In other words, working as a receptionist in a medical office should be a professionally trained medical assistant who is flexible and prepared for a variety of duties. Scenario: You are the patient and enter a medical office. You notice a faint smell of urine and approach the reception desk where the receptionist is talking on the telephone. She never looks up and you wait at the desk for a few minutes, but finally give up and sit down. She keeps talking while chewing gum and you notice her blouse is low-cut. Instructions: For your initial post, answer the following 2 questions: a. Discuss three (3) possible ways you could respond to her without seeming rude or embarrassing her (in your own words). b. How should this behavior be addressed? Who should address this employee? Ug
Transcribed Image Text:determining insurance types or managed care plans, entering demographic data into the computer, posting a variety of transactions, scheduling appointments, and professionalism. In other words, working as a receptionist in a medical office should be a professionally trained medical assistant who is flexible and prepared for a variety of duties. Scenario: You are the patient and enter a medical office. You notice a faint smell of urine and approach the reception desk where the receptionist is talking on the telephone. She never looks up and you wait at the desk for a few minutes, but finally give up and sit down. She keeps talking while chewing gum and you notice her blouse is low-cut. Instructions: For your initial post, answer the following 2 questions: a. Discuss three (3) possible ways you could respond to her without seeming rude or embarrassing her (in your own words). b. How should this behavior be addressed? Who should address this employee? Ug
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