d) What is the average time a student is in the queue? e) What is the probability that there are no students at the computer lab? f) What percentage of the time is the help desk busy? g) What is the probability that there are exactly 2 students in the lab?
d) What is the average time a student is in the queue? e) What is the probability that there are no students at the computer lab? f) What percentage of the time is the help desk busy? g) What is the probability that there are exactly 2 students in the lab?
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Transcribed Image Text:d) What is the average time a student is in the queue?
e) What is the probability that there are no students at the computer lab?
f) What percentage of the time is the help desk busy?
g) What is the probability that there are exactly 2 students in the lab?

Transcribed Image Text:Question 8.1
The computer lab at State University has a help desk to assist students working on computer
spreadsheet assignments. The students patiently form a single line in front of the desk to wait for help.
Students are served based on a first-come, first-served priority rule. Students arrive at the help desk at
the rate of 4 every 10 minutes. The average service time is 2 minutes. The Poisson distribution is
appropriate for the arrival rate and service times are exponentially distributed.
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