Customer Mishandled Baggage per 1,000 Passengers Complaints per 1,000 Passengers On-Time Airline Arrivals (%) Virgin America 83.5 0.87 1.50 JetBlue 79.1 1.88 0.79 AirTran Airways 87.1 1.58 0.91 Delta Air Lines 86.5 2.10 0.73 Alaska Airlines 87.5 2.93 0.51 Frontier Airlines 77.9 2.22 1.05 Southwest Airlines 83.1 3.08 0.25 US Airways 85.9 2.14 1.74 American Airlines 76.9 2.92 1.80 United Airlines 77.4 3.87 4.24
Addition Rule of Probability
It simply refers to the likelihood of an event taking place whenever the occurrence of an event is uncertain. The probability of a single event can be calculated by dividing the number of successful trials of that event by the total number of trials.
Expected Value
When a large number of trials are performed for any random variable ‘X’, the predicted result is most likely the mean of all the outcomes for the random variable and it is known as expected value also known as expectation. The expected value, also known as the expectation, is denoted by: E(X).
Probability Distributions
Understanding probability is necessary to know the probability distributions. In statistics, probability is how the uncertainty of an event is measured. This event can be anything. The most common examples include tossing a coin, rolling a die, or choosing a card. Each of these events has multiple possibilities. Every such possibility is measured with the help of probability. To be more precise, the probability is used for calculating the occurrence of events that may or may not happen. Probability does not give sure results. Unless the probability of any event is 1, the different outcomes may or may not happen in real life, regardless of how less or how more their probability is.
Basic Probability
The simple definition of probability it is a chance of the occurrence of an event. It is defined in numerical form and the probability value is between 0 to 1. The probability value 0 indicates that there is no chance of that event occurring and the probability value 1 indicates that the event will occur. Sum of the probability value must be 1. The probability value is never a negative number. If it happens, then recheck the calculation.
1. On-time arrivals, lost baggage, and customer complaints are three measures that are typically used to measure the quality of service being offered by airlines. Suppose that the following values represent the on-time arrival percentage, amount of lost baggage, and customer complaints for 10 U.S. airlines.
c. If you randomly choose 1 of the 10 airlines for a follow-up study on airline quality ratings, what is the probability that you will choose an airline with more than one customer complaint per 1,000 passengers?
d. What is the probability that a randomly selected AirTran Airways flight will not arrive on time?
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