Customer Interarrival Service Time of Time Arrival 22 Number Time 22 74 89 21 26 80 |T05 34 38 4 23 26 90 6. 81 7. 78 20 26 37 32 13 9. 10 88 11 28 38 12 13 18 29 73 93 25 93 14 19 15 20 16 23 17 78 20 37 51 18 28 85 19 109 20 78 You're given a table of ice-cream shop customers. 20 customers have arrived starting from 22. second of the opening. Interarrival times and service times are given in seconds. a) Calculate the arrival times of all customers. b) Calculate the service start time of each customer. c) Calculate the queue lengths. d) Calculate the idle times of the shop. e) Calculate the utilization ratio. f) Calculate the mean waiting time (including the first and the last customers)

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
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Customer Interarrival Service Time of
Time
Number
Time
Arrival
22
74
22
89
105
3
21
34
4
26
38
80
23
6.
81
26
7
78
90
8.
20
26
9.
32
37
10
13
88
11
28
38
12
18
73
13
29
93
14
19
25
15
20
93
16
23
5
17
78
37
18
20
5T
19
109
28
20
78
85
You're given a table of ice-cream shop customers.
20 customers have arrived starting from 22. second of the opening.
Interarrival times and service times are given in seconds.
a) Calculate the arrival times of all customers.
b) Calculate the service start time of each customer.
c) Calculate the queue lengths.
d) Calculate the idle times of the shop.
e) Calculate the utilization ratio.
f) Calculate the mean waiting time (including the first and the last customers)
Transcribed Image Text:Customer Interarrival Service Time of Time Number Time Arrival 22 74 22 89 105 3 21 34 4 26 38 80 23 6. 81 26 7 78 90 8. 20 26 9. 32 37 10 13 88 11 28 38 12 18 73 13 29 93 14 19 25 15 20 93 16 23 5 17 78 37 18 20 5T 19 109 28 20 78 85 You're given a table of ice-cream shop customers. 20 customers have arrived starting from 22. second of the opening. Interarrival times and service times are given in seconds. a) Calculate the arrival times of all customers. b) Calculate the service start time of each customer. c) Calculate the queue lengths. d) Calculate the idle times of the shop. e) Calculate the utilization ratio. f) Calculate the mean waiting time (including the first and the last customers)
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