Consider the following queuing systems:System 1 An average of 40 customers arrive each hour; interarrival times are exponential. Customers must com-plete two types of service before leaving the system. The first server takes an average of 30 seconds (exponentiallydistributed) to perform type 1 service. After waiting in line, each customer obtains type 2 service (exponentially distrib-uted with a mean of 1 minute) from a single server. After completing type 2 service, a customer leaves the system.System 2 The arrival process for system 2 is identical to the interarrival process for system 1. In system 2, a cus-tomer must complete only one type of service. Service time averages 1.5 minutes and is exponentially distributed. Twoservers are available.In which system does a typical customer spend less time?

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Consider the following queuing systems:
System 1 An average of 40 customers arrive each hour;

interarrival times are exponential. Customers must com-
plete two types of service before leaving the system. The

first server takes an average of 30 seconds (exponentially
distributed) to perform type 1 service. After waiting in line,

each customer obtains type 2 service (exponentially distrib-
uted with a mean of 1 minute) from a single server. After

completing type 2 service, a customer leaves the system.
System 2 The arrival process for system 2 is identical to

the interarrival process for system 1. In system 2, a cus-
tomer must complete only one type of service. Service time

averages 1.5 minutes and is exponentially distributed. Two
servers are available.
In which system does a typical customer spend less time?

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