Company X has 10 employees, each placing an average of 20 minutes of long-distance calls per day. The average call lasts 5 minutes. It has been determined that 20% of the calls are made during busy hour. A total of 4 external phone lines are used to place the pool of calls. Calculate the traffic flow in Erlang during the busy hour.

Company X has 10 employees, each placing an average of 20 minutes of long-distance calls per day. The average call lasts 5 minutes. It has been determined that 20% of the calls are made during busy hour. A total of 4 external phone lines are used to place the pool of calls. Calculate the traffic flow in Erlang during the busy hour.

A First Course in Probability (10th Edition)

10th Edition

ISBN:9780134753119

Author:Sheldon Ross

Publisher:Sheldon Ross

Chapter1: Combinatorial Analysis

Section: Chapter Questions

Problem 1.1P: a. How many different 7-place license plates are possible if the first 2 places are for letters and...

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