The Reception of the Laweh Graduate School receives external telephone calls. Due to certain difficulties, it is only one person who is taking care of the Reception Area. Ms. Jennifer, the receptionist wants to vacate her post for lunch between the hours of 1 and 2 pm. She knows that, the average number of phone calls received on the switchboard per hour is 2. However, what she does not know is the number of calls she will miss during the period. You can help her to determine the probability that during that one particular break hour: (i) No call will be received on the switchboard  (ii) At least three calls will be received on the switchboard

MATLAB: An Introduction with Applications
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ISBN:9781119256830
Author:Amos Gilat
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The Reception of the Laweh Graduate School receives external telephone calls.
Due to certain difficulties, it is only one person who is taking care of the Reception
Area. Ms. Jennifer, the receptionist wants to vacate her post for lunch between the
hours of 1 and 2 pm. She knows that, the average number of phone calls received
on the switchboard per hour is 2. However, what she does not know is the number
of calls she will miss during the period. You can help her to determine the
probability that during that one particular break hour:


(i) No call will be received on the switchboard 
(ii) At least three calls will be received on the switchboard

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