Choose one. According to the Leveson, et. al. article, ‘The analysis of a friendly fire accident using a systems model of accidents’, the shooting down of US Army Black Hawk helicopters can be best understood through: Analyzing dysfunctional controls in place at the time. Identifying inaccurate communications between the F-15 pilots and AWACS controllers. Recognizing incomplete coordination between independently controlled elements. Identifying flawed mental models within the command and control system. Using a systems model to look at all aspects of the accident.

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