Chipotle Mexican Grill continues to suffer from perception issues after a string of outbreaks, including E.coli, worried customers about the safety of eating at the fast-casual chain. Chipotle’s strategy for getting customers back into its restaurants was to give away free tacos, burritos, and chips. And while its customer survey scores are improving, Chipotle is still operating at a loss. What concepts, constructs, and operational definitions should any future research deal with

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Chipotle Mexican Grill continues to suffer from perception issues after a string of outbreaks, including E.coli, worried customers about the safety of eating at the fast-casual chain. Chipotle’s strategy for getting customers back into its restaurants was to give away free tacos, burritos, and chips. And while its customer survey scores are improving, Chipotle is still operating at a loss. What concepts, constructs, and operational definitions should any future research deal with?

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